Bartender/Server/Customer Service

Amanda K. Hodges

**** ******** **.

Columbus, GA 31904

***********@****.***

706-***-****

OBJECTIVE

• Dedicated, service-focused professional.

• Attending Columbus Technical College presently. Will graduate with diploma in Medical Assisting in winter 2011.

• Reliable worker with the ability to quickly learn new concepts and skills.

• Backed by a solid work history, reputation as a team player and passion for helping others.

WORK EXPERIENCE

Server/Bartender/NRO Trainer/Shift Leader

10/2004 – Present, Buffalo Wild Wings, Columbus, Georgia

• Received high scores on all reviews from management in the past six years.

• Demonstrated the ability to interact with customers from diverse cultures and backgrounds.

• Transformed "difficult" customers into loyal, repeat guests by leveraging strengths in premium service delivery and ability to handle “lost cause” situations.

• Commended for multitasking abilities; frequently assigned the largest section of restaurant during peak dining hours.

• Traveled to restaurant openings and trained an entire new staff for restaurant success.

• As a shift leader, I would primarily take management position, dealing with paper work and readiness skills for a shift, preparing the team with great attitudes, and handling guest complaint situations.

SKILLS

• MS Word

• MS Excel

• MS Outlook

• MS PowerPoint

• Customer relation/communication skills

• Type 35 wpm

ADDITIONAL INFORMATION

Availability negotiable. Only because of schedule of classes at Columbus Technical College.

Contact this candidate