High School Administrative Assistant
Resume:
Denise Rollin
Ottawa, Ontario
K1N 8E9
Cell: 613-***-****
Home: 613-***-****
Email: ************@*****.***
Objective:
I am seeking a position in an environment where I can utilize and enhance my skills and work experience. I am a hard worker, dependable, responsible, great team player and a determined and personable individual.
Education:
Entertainment Business Management (EBM) Certificate – August 2008 thru August 2009
Metal Works Institute of Sound & Music Production
Private College
3611 Mavis Rd.
Mississauga, Ontario L5C 1T7
Introduction to Music course – January 2008 to May 2008
Dual credit program (started college while still in Grade 12)
Algonquin College
Ottawa, Ontario
Grade 12 academic diploma received June 2008
St. Thomas Aquinas High School, Russell, Ontario
Languages:
English is my first language
Very fluent in French through both education and work experience
Work Experience:
Administrative Assistant for Agent in Ottawa Team at Keller William
• Administrative tasks for 5 separate real estate sales representatives
• Finalizing deals, creating Trade Records
• Creating listings
• Managing the website
• Dealing with Clients
Administrative Assistant for Zena Taller at Keller Williams
• Managing two separate website
• Creating and sending out mailouts for over 300 Clients
• Finalizing deals and creating Trade Records
• Creating Listings
• Dealing with Clients
Listing Secretary - Remax Real Estate Office – January 2010 to May 2011
• Receptionist responsible answering and directing calls using a large complex switchboard
• Assistant to all agents (60) with scheduling showings, instructions for showings and other administrative services as required
• Management of changes to any appointments, confirm that there are no scheduling conflicts and re-schedule as needed
• Time management to ensure prioritization of activities and ability to respond to a very dynamic environment
• Negotiation with all parties to ensure satisfaction
• Distribution of time sensitive legal documents contracts between agents, sellers and buyers
• Organizing and filing documents related to completed transactions
• Dealing with cheque payments
• Communication and escalation of issues as needed
• Worked extra hours as required due to heavy workloads and coverage for other staff (sometimes at the last minute)
• Great feedback from management on work effort, communication style, office protocol and helping out with any tasks as needed
• Create Listings, cancellations, amendments for agents.
HMV Music Store – November 2009 to January 2010
• Sales person which includes cashier responsibility, assisting customers, managing orders, recommending purchases and promoting specific items
• Became efficient very quickly on a complex computer sales terminal that is also used for locating products in other stores, and managing the orders
• Work extra hours as required
• Ability to remain calm and focused during very busy peak periods (i.e. Xmas rush)
• Great feedback from my employer as to my work ethic, dependability and punctuality
• Hired for the Xmas rush, however was retained on as part-time staff
• Kept on staff list to be called in during their busy periods
Promoter and Band Manager – January 2007 to July 2008
• Owner of a music promotion company “Down Low Promotions” which booked bands for shows in the Ottawa area
• Excellent negotiation skills with venue owners and bands in order to create, sign and manage contracts
• Responsible for promotion and advertising for the shows which involved internet advertising and venue announcements
• Managed the actual shows; collecting money from customers, working with the bands and the venue management
Childcare Provider and Housekeeper – January 2008 to July 2008
• Employed on a part-time basis while attending high school
• Childcare for twin boys (under one year)
• Excellent feedback from my employer as to my work ethic, dependability, maturity and punctuality
• Also employed as a housekeeper while attending high school
• Sought out customers myself providing housekeeping services with a flexible schedule
Cashier: Giant Tiger, Embrun, Ontario – September 2006 to December 2007
Reason for leaving was to attend college on a part-time basis while completing Grade 12.
• Employed for 1 years on a part-time basis while attending high school and participating on sports teams.
• Average work weeks was 20 hours
• Bilingual community which required that I communicate to the customers and other staff in both English and French
• Great feedback from my employer as to my work ethic, dependability and punctuality
• Excellent time management skills in order to manage the part-time position as well as attend, and be successful, in my 12th year of high school
• Cashier position; handling money, managing high customer volumes, client focused, and assist with other areas in the store as required and as time permitted
• Work extra hours as required (filling in for vacations)
• Ability to remain calm and focused during very busy peak periods (i.e. Xmas rush, extended power outage in community etc.)
• Responsible cashier for the outdoor pavilion which requires independence, ability to manage multiple client needs at the same time while being the only staff member in that particular location
• Recommended by my manager to be one of the cashier trainers for new employees at the opening weekend of the Giant Tiger in Orleans
Pavilion Assistant: Giant Tiger Pavilion Ottawa exhibition – August 2006
• Employed for the duration of the Ottawa exhibition at the Giant Tiger pavilion which involved handing out promotion materials to exhibition attendees and public relations throughout the grounds (working on the GT train)
• Worked very long hours each day and in all types of weather
• Dependable and responsible (never missed a day)
• Hired on at the local Giant Tiger directly after the Ex was finished
Entertainment Business Management (EBM) Certificate details:
The Entertainment Business Management certificate is one of many programs offered at the Metal Works Institute of Sound & Music Production in Mississauga. Metal Works is a private college recognized by the Ontario education program. The program is one year in length with an aggressive six day week course load. The school has an excellent reputation for preparing students for the dynamic music entertainment industry and provides a well rounded program that allows students to gain experience in many aspects of the industry. I have thoroughly enjoyed the program and have done very well academically and excelled at many of the courses, in particular the marketing and promotion side of the program.
The following list identifies the program scope:
• Business communication
• Business Ethics
• Styles and Genres (3 courses)
• Intellectual Properties
• Music Intermediaries – Managers, Agents and Attorneys
• Record Companies
• Entertainment Marketing
• Entertainment Agreements & Contracts
• Promotion and Publicity
• Artist Management
• Broadcast Management
• Event Production and Venue Management
• Practical Entertainment Technologies (class was in the actual studio)
• Music Publishing
• Entertainment statistics and data analysis
• Digital distribution
• Extensive use of the Microsoft product suite for course assignments and presentations
Sports Participation:
I have been a member of many sports teams which required hard work, dedication, punctuality, teamwork, following direction and staying focused. Many of these sporting activities took place during school hours which required excellent time management skills to ensure that my school work and sports activities were well balanced allowing me to be successful in both. I have also had the opportunity to be a captain on many of my sports teams which provided me with leadership experience.
• Russell competitive soccer league for 5 years (2002 to 2007)
• St. Thomas Aquinas junior and senior volleyball teams where I had the opportunity to be the captain
• St. Thomas Aquinas soccer league
• Soccer Referee for the Russell Soccer association summer 2004 & 2005
Contact this candidate