**** ***** ***** *** ********** GA ***** Phone 678-***-****
Email: ********@*****.***
Marco McLendon
Objective Skilled, hardworking, and dedicated individual seeking a new opportunity with a dynamic organization.
Experience United Parcel Service (Oct 2011- present) Doraville, GA
Small Sort Supervisor
Responsible for supervising the daily operation of processing up to 100,000 packages per day.
Demonstrates the knowledge and skill base to supervise both full and part time employees.
Accurately provides reports to upper management on the logistics of receiving and loading packages.
United Parcel Service (1996 – June 2011) Virginia Beach, VA
Local Sort Supervisor
(July 2005 – present)
Supervised the daily operation and logistics of processing up to 20,000 packages per day in a limited time frame.
Demonstrated the knowledge and skill to adequately supervise many full and part time employees on a daily basis.
Demonstrated excellent leadership and managerial skills.
Responsible for providing quality safety and service to each package and providing conflict resolution to customers when necessary.
UPS Package Car Driver
(August 2004 – July 2005)
Effectively delivered packages to a designated area safely and efficiently.
Provided excellent customer service on a daily basis.
Part time Local Sort Supervisor
(October 1999 – August 2004)
Supervised many employees in the air recovery area, an entire local sort, and several outbound belts.
Demonstrated the ability to delegate and coordinate an operational plan for employees to follow.
Demonstrated positive behaviors and attitudes that promoted excellence in customer service.
Part time Loader/Unloader
(June 1996 – October 1999)
Loaded and unloaded tractor-trailers and package cars to be departed to outbound hubs in various regions.
Sorted packages to various locations throughout the hub.
Education 2002-2004 Thomas Nelson Community College Hampton, VA
Obtained Associates of Science in Information Systems Technology