Dispatcher, CSR, Driver

Darryl Sickles

(Home) 219-***-****

(Cell) 219-***-**** *************@*****.***

OBJECTIVE:

To use my experience and knowledge to train and equip new drivers how to adjust in the transportation industry by working as a dispatcher or driver manager.

SKILLS:

 Driver Management

 Dispatching

 Customer Service

 Driver Training

o Classroom Training

o Behind the wheel Driver Training

 Transportation/Logistic Services

 Load Procurement

 Data Entry

 Adjust load status to accommodate customer needs

 Think and work in high pressure environment

 Multi task to accommodate drivers needs and customer requirements

 Handle customer complaints

 Computer

o Microsoft Word

o Excel

o Dispatching Programs

o GPS Tracking system and communications

EMPLOYMENT HISTORY:

Mr. Bults, Inc. 04/2003 to 08/2008

Driver

Duties:

1.) Transport municipal waste from Chicago and surrounding areas to landfills in Indiana and Illinois.

2.) Operated Tractor Trailers, movable floor trailers and tipper machines at some landfills.

S and H Transportation 06/2003 to 03/2006

Driver

Duties:

1.) Transport food and non food products from warehouses to Aldi Food Stores. 2.) Numerous deliveries completed after hours with no supervision.

3.) Worked with corporate personnel while remodeling stores to secure product in trailers then restock after remodeling was completed.

4.) Performed backhauls of product from suppliers to warehouse and staged in appropriate area.

Bakker Produce 07/2002 to 06/2003

Driver

Duties:

1.) Pick produce orders

2.) Load trucks

3.) Deliver to customers in the mid-west region.

4.) Operated semi tractor trailer, 53 foot dry van and reefer trailers, straight trucks 5.) Operated material handling equipment such as forklifts hand pallet jacks and electric pallet jacks.

Crete Carrier Corporation 08/1991 to 07/2002

Driver, Dispatcher, CSR

Duties:

1.) Operated over the road tractor trailer equipment.

2.) Operated in the mid-west region of the United States hauling general freight.

3.) Operated material handling equipment to unload trailers such as hand and electric pallet jacks, forklifts as well as conveyor systems.

4.) Performed data entry and load procurement duties while in the office,

5.) Customer service where I received many compliments on my handling customer issues.

6.) Learned Chicago area as I developed a local driver program that made our road drivers more efficient and decreased their down time while waiting for loads in the Chicago area.

EDUCATION:

Clifton Central High School Clifton, Illinois

Graduated May, 1978 Diploma

Kankakee Community College Kankakee, Illinois

Graduated May, 1980 Associate in Arts

Honors: Deans List

Illinois State University Normal, Illinois

Graduated May, 1982 Bachelor of Science in Education

Honors: Deans List, President of Alpha Tau Alpha Chapter

Contact this candidate