Quality Assurance Customer Service
Resume:
Harry Balkaran
*** ***** ****** **** ********
gaeg9j@r.postjobfree.com
OBJECTIVE
To obtain a position where I can maximize my multilayer of management skills In Manufacturing Operations , quality assurance, Performance Management, training experience, customer service and a successful track record in the operation of a Production Supervisor in a manufacturing environment Completion of MBA in operations Management , ability dispensed eloquently and effectively managerial manufacturing methodologies to achieve goals .
SUMMARY OF QUALIFICATIONS
Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the
field of manufacturing , Continuous Improvement , KPI’S , Performance Management, 5S and Lean Initiatives etc.
Major strengths includes Sheet Metal Fabricating Background strong and effective leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environment and supervisory skills including hiring, termination, scheduling, training, payroll and other administrative tasks. Thorough knowledge of current manufacturing practices and a clear vision to accomplish the company goals with the knowledge of AS400 , Kronos ,Visual Manufacturing software and ERP ( cognos)
Skill Set
• Strong leadership dispensed to initiate company’s polices and code of ethics .
• Management trained in root cause analysis.
• Labor Planning and work load schedule experience
• Excellent Quality Control skills with blue print reading and engineering requirement .
• Tracking work processes using visual manufacturing and travel sheet .
• Initiate SMART ( specific , measurable , aligned ,relevant and time bound ) policies .
• Initiate cooperate obedience and educate on company’s policies and procedures .
• Consistently overlooking process control to eliminate waste time and material.
• Fully engaged in labor matrices and multitasking .
• Coaching , mentoring and motivating employees .
• Conduct weekly production meetings and address all issues relating to production.
• Provide leadership/ support to continuously improve production processes and cycle times.
• Computer Literate in word excel power point and outlook express.
• Conflict resolution participation with affirmative win win results.
• Full participation in recruiting processes and techniques.
• Loss prevention and occupational health and safety training courses .( OH&S)
• Excellent house keeping initiatives ……..lead by example.
• Conduct reviews ( annual) and set realistic goals , thereby improving workers morals.
• Promote literacy in all areas of work and support those initiatives with management involvement.
• Process Accidents reports and dispensed modified work as deemed appropriate.
• Completed training in Manufacturing Health and Safety Program
• Completed WHMIS training
• ISO 9000 / 9001 familiarity.
• Trained on WCB claims and process to accelerate . Assigned modify duties as sees fit .
• Dispensed tremendous bilateral relations with customers and vendors.
Education
.
Sept 2011 Embarked on an MBA in Operations Management via Distant Ed.
June 2000 successfully completed Diploma in Precision Metal Fabrication ( Durham College )
July 1998 three months training in Strategic Planning and Leadership ( Centennial College)
March 1998 three months course in Communicating skills ( Centennial College )
June 1994 BA in Economics ( Uni. Of Guyana )
Professional experiences
Harry Balkaran (gaeg9j@r.postjobfree.com) 647-***-****
Guardian Industries 2010-2011
(Value Stream Coordinator )
Engaged my 40 direct reports daily in work processes and to work harmoniously as a team.
Initiate training matrix as a function of cross training employees .
Create a shadow board for new hires to illustrate the right way and the wrong way in doing tasks.( 5S )
Introduced bi-annual performance reviews and work on goal settings.
Initiate and Introduced 5S thereby reducing waste , rework , over production , less motion etc.
Overlook process control and systematically improve on cycle /tack times
Make employees more accountable and responsible and raise morale ..
West fairfoods (Calgary ) 2009 - 2010
(Operation Supervisor Part Time)
Initiate GEMBA thereby encouraged all supervisors to start minimum of thirty minutes before shift schedule
Conduct intermittently pallet auditing.
Assist direct reports in the usage of RF .
Ensure all pick items are of good standing quality , staged in the right location and shipped at minimum cost.
Monitor the commitment to adhere to Health and Safety
Dealt with conflict resolutions
Process WCB claims and conduct thorough accident investigation . Initiate modify work .
Introduce an award program for reports who exceeds their production targets but coach those who didn’t .
Engaged in tremendous coaching.
HewlettPackard Calgary( Prod Sup.) 2006-2008
Introduced , promote and encourages 5S to their newly acquired facility in Calgary
Conduct weekly discussions with my 14 direct reports , how to improve performance.
Improved on the return process of PC’s that didn’t meet consumers expectations .
Continuously overlooking processes to see how to improve .
Reduced our re-cycle pick-ups by over 20 percent with the packaging re usage.
Coordinate the Heath and Safety program
Introduced bi-annual performance reviews ,
Steelcase 2001 - 2006
(Production Supervisor)
Initiate GEMBA thereby encouraged all supervisors to start minimum of thirty minutes before shift schedule
Reduce rework by eight percent by effectively held reports accountable for their actions.
Absenteeism reduced tremendously by dispensing disciplinary actions .
Assist in demonstrating how to select dies and punches for forming , welding ,punching etc.
Introduce an award program for reports who exceeds their production targets but coach those who didn’t .
Engaged in tremendous coaching.
Falcon Precision 1997-2001
(Lead Hand )
Created a KANBAN system for hardware material . Company never had a replenishment system .
Reduced re-work by initiating a different method of quality control ( Do It Right This Time ..DIRTT )
Apply reversed Engineering at times to determined different methods of manufacturing .
Health and safety coordinator.
Create Labor matrices . Cross trained in all levels of manufacturing in the facility .
Harry Balkaran
215 Queen Street East Brampton
gaeg9j@r.postjobfree.com
Thanks for acknowledging receipt of both my resume and covering letter for the advertised position that you have existing in the manufacturing / warehousing arena . With my years of excellent leadership skills ,experiences and abilities , I’m endeavor to propel team players to achieve targets , meet budgetary expenses and aligned with over and beyond company’s expectations. Using the SMART logo ,I’m more than equipped to deal with Specific ,Measurable, Aligned , Relevant and Time bound goals for colleagues to meet .
A compulsive individual who is a big player in Health and Safety .Constantly promote leadership within the plant and apply coaching techniques to the lagging employees. On the other side rewards those who earned it due to their sustained commitment. Human Capital is the key ingredient in today’s market , and I have proven to be very conscious of it’s integral genetics and able to apply the techniques to achieve company’s expectations .
In addition with my administrative abilities and out in the field experiences and aptitude to work ,my interpersonal outlook and team based spirit will certainly integrate to be the best fit.
Educating colleagues on company’s policies and procedures ,meeting company’s expectations and arduously working with them to achieve those perspectives . Labor matrix development to measure performances and what methods applicable to improve ,sustain or coached out .
A manager on the floor and willing to roll up the sleeves and work. Willing to take up new challenges and the ability to dispensed my leadership skills that will inspire and motivate…LEAD BY EXAMPLE
Cost effectiveness and it’s importance is what determines any business to survive . Working with budgetary allocated funds , P&L strategies , procurement and quality assurance ,Total Preventative maintenance ( TPM) are also some of the key areas of my expertise .
I trust therefore that , I may be granted the opportunity to sit, in an interview with both you and the company you represent and can further assure you that I do have a lot to bring to the table .
Hence ,it would be very delighted to demonstrate my experiences and knowledge to do a real good job in such a dynamic company and will certainly await your kind and affirmative response as I remain respectfully……..
Harry Balkaran
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