Service Medical Assistant
Resume:
Jorgette Brown
El Paso, Texas 79936
******@***.***
Objective
Service-focused Intern worker and program assistant with a strong commitment to serving the needs of challenged and special-needs populations with a special focus on domestic violence.
Excellent in program and organizational planning, and documented success overcoming challenges of limited resources and financial constraints. Able to design high-quality, cost-effective and comprehensive service offerings.
Skilled in building community support, key coalitions and strategic interagency partnerships. Backed by solid references and equal strengths in program, personnel and case management.
Work Experience
West Texas Community Supervision & Corrections Department
8/2011 – Present
Service Intern / Group Classes / Drug & Alcohol Dependency Intervention
Program Contributions:
Provide classes for Residential Substance and Alcohol Treatment residents of the program. Classes range from domestic violence, stress, and anger management.
One on one counseling with residents
Provided highly visible, caring client service.
Assist clients with the connection of helpful agencies throughout the community
Consult with other counselors on the staff of issues which are a concern to the residents.
Communities in Schools at Eastwood High School
9/2010- 4/2011
Service Intern / Case Manager
Program Contributions:
Assisted participants in the areas of self-improvement, self-esteem, and college preparation.
Launched an ongoing event agenda holiday celebrations, current events discussion groups, voting trips and numerous community excursions.
Facilitated supportive services/counseling for client family members to address special concerns and ease the transition from school to the workforce.
Forged community connections benefiting staff, clients and their families.
Collaborated closely with interdisciplinary team members on development of appropriate case plans meeting individual client needs.
Homeward Bound Trinity Detox Center (Residential)
11/2009- 2/2010
Service Intern / Group Counselor
Program Contributions
• Lead and assisted group counseling
• Assisted residents with understanding and implementing the 12 step program
• Provided counselors with valuable information about clients which gave me information about him or her.
Education
University of Phoenix (Santa Teresa Campus)
Bachelors of Sciences in Human Services
Graduated June 28,2012
Skills
Skill Name Skill Level Last Used/Experience
Case Planning & Management Intermediate Currently used
Client Advocacy Intermediate Currently used
Community-Client Relations Intermediate Currently used
Client Needs Assessment & Response Intermediate Currently used
Community Outreach Intermediate Currently used
Program Administration & Policy Development Intermediate Currently used
Grant Program Writing Intermediate Currently used
Confidentiality Intermediate Currently used
Interagency Partnerships / Referrals Intermediate Currently used
Life-Skills Counseling Intermediate Currently used
Additional Information
Respected builder, leader and member of interdisciplinary teams -- instill a shared sense of purpose to provide optimal services, resources and programs for those in need. Deeply committed to improving the quality of life for clients, with a special interest in providing case management services for offenders of domestic violence and substance and alcohol abuse individuals. Good computer skills, Assessment and intake assistance, crisis intervention, community activist, excellent PowerPoint skills.
Certifications
Texas Certified Medical Assistant, Program Certificate for Health Information Specialist, CPR Certified
References
Juana Cervantes- Computer Career Center (Vista College) Medical CMA, CAHI Program Director.
6101 Montana Ave.
Giovanna Heredia, Community Supervision Officer CRTC
3700 Mattox
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