Project Manager Customer Service

Maria E. Rodriguez

** ******* **. *** **

(C) 646-***-**** Email: *********@*****.***

SUMMARY OF QUALIFICATIONS

• Over 10 years of successful experience as a Business and office Manager

• Excellent administrative skills and computer literate including and not limited to Quick Books and other accounting software

• Proven ability to communicate and develop working relationships with clients

• Dedicated, creative, skilled entrepreneur with exceptional attention to detail

• Outstanding organizational abilities with unsurpassed customer service

• Excellent English; bilingual Spanish

PROFESSIONAL EXPERIENCE

De science Laboratories Inc, 03/2010-08/2010

Brooklyn, New York

BUSINESS/PROJECT MANAGER

High End Millwork contractor for commercial and residential projects. General Contracting and High end Renovation projects.

• Managing Subcontractors defining scope of work and budget for different areas of the projects

• Evaluate resources in order to assign them for the execution of each job

• Managing payroll, Invoicing, Purchases and Prepare Financial and project status Reports for the managing team and owner

• Oversee the completion of all projects

Mer Sites Design & Services, Inc 1998 – 2010

Houston, TX; Miami, FL, New York, NY

PROJECT MANAGER

High end interior design and services firm. Performed interior commercial demolition/ restoration, and residential interior design. .

• Develop all interior design proposals, initiated construction and design budgets

• To manage the selection of general contractors and trade contractors to complete specific phases of the project.

• Hire and train all Office needed personnel including design crew

• Responsible for all daily office procedures including: management of workers compensation, payroll, and payroll tax forms for over 150 Employees

• Oversee the completion of all construction/design projects

Lighting, Inc., Colombia 1989 – 1998

SALES/DESIGN MANAGER

Lighting design showroom representing major European lighting firms and designers. Ensured the highest quality of Service to all residential and commercial clients.

• Represent the company at International Fairs in Milan, Germany, and New York

• Selected lighting fixtures for prestigious hotels, banks, restaurants, and office buildings

• Expert in lighting design and implementation, complete project management

• Responsible for designing retail showrooms for various lighting companies

• Hired and trained architects, sales representatives, and administrative personnel

EDUCATION

Pace University; NY- Construction Project Manager Certification

Pace University; NY- Facilities Management certification

Long Island University, NY – Graduate studies in Taxation

University of ICESI, Colombia – Bachelor Degree in Business (US approved equivalency)

Miami Building Department – Building Codes Certification

Lighting design training program, Milan

Excellent References Upon Request

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