Customer Service Sales

Maranda Newton

** **** **** ******, ** ***** • ***********@*****.*** • Tel: 508-***-****

Personal Statement

I am a friendly, dedicated, passionate individual who strives to succeed in any

given situation. With extensive experience in the customer service industry, I

understand the importance of being a team player, but also work diligently and

efficiently on my own. I love to learn and take on new obstacles which allow

me to grow within a company. I am seeking a position where I can challenge

myself and excel while giving my best efforts to an employer.

Professional Experience

Private Child Care Provider (Oct 2011 - Present)

• Cared for various families with children’s ages ranging from 2 months-14 years.

• Responsible for children’s safety, meal prep, overseeing play and homework help.

• Create and carry out daily schedules that meet the physical and emotional needs of the

children.

Teller (Nov 2010- July 2011)

Avidia Bank, Hudson, MA

• Provided excellent customer service, creating professional customer relationships.

• Performed transactions efficiently and verified identification.

• Explained, promoted, and sold company products and services.

General Labor (Jul 2010 - Nov 2010)

Gates Painting, Millis, Ma

• Preparation of the working environment, light handy work, and assisting the expert painter.

• Responsible for cleaning the working area so as to avoid any possible hazards.

• Quickly learned a new trade, while handling rules and tactics with little or no management.

Server (Jul 2008 - Sep 2010)

Uno Chicago Grill, Framingham, MA

• Provide customers with an enjoyable experience through excellent customer service,

evidenced by a number of regular patrons requesting to sit in my section.

• Consistently working towards sales goals by multi-tasking, effectively managing assigned

sections, and upselling products.

Sales/Copy Center Associate (Sep 2006 - July 2008)

Staples, Bellingham, MA

• Responsible for customer consultations, and the designing of products based on customer

guidelines.

• Knowledgeable of company services in order to prepare customer orders in a professional and

timely manner.

• Recognized as a valued employee, assigned to train new employees in various departments.

Education

Psychology Major (Aug 2008 – Dec 2009)

Framingham State University, Framingham, MA

Working towards a degree in the concentration of Work and Applied Psychology. Dean’s List: Spring 2009.

Skills

• Excellent interpersonal skills

• Cash Management

• Team building and leadership experience

• Effective communication and problem solving

• Experience creating and maintaining customer/client relationships

• Ability to type 82wpm

References

Available upon request

Contact this candidate