Post Job Free

Resume

Sign in

Engineer Customer Service

Location:
Thunder Bay, Canada
Posted:
March 14, 2012

Contact this candidate

Resume:

Clark Alex Blumberg

Member; Society of Aerospace Engineers, Aerospace

*** ********* ****.

Thunder Bay, ON

P7C 5Z4

Canada

Home phone: 807-***-****

Business: 807-***-****

EDUCATION

Aircraft Gas Turbine Theory and Design of Turbo Machinery

University of Manitoba Engineering Faculty

Upgrading - Required by the SAE for recognition as a full Aerospace Member

Mechanical Engineering Technology

Centennial College of Applied Arts and Technology

Design Major - Diploma

Aircraft Maintenance Engineering

Centennial College of Applied Arts and Technology

Diploma

Quality Improvement Team Leader

Boeing Commercial Airplanes

Certificate of Accomplishment

Quality Improvement Team Facilitator

Boeing Commercial Airplanes

Certificate of Accomplishment

Commercial Pilot License

Winnipeg Aviation and Flight Safety International

Cessna 208 - Turbine Aircraft Endorsement

WORK EXPERIENCE

THUNDER AIRLINES

Turbine Engine Certification Authority May 2002 to Present

Thunder Bay

Provide engine technical support for Thunder Airlines on a part time basis. Approved for Maintenance Release on all company turbine engines. Accomplish and certify Pratt and Whitney Canada and Honeywell Garrett engine repairs, heavy maintenance, hot sections, engine module repairs and specialized tooling provisions.

Since July of 2011, I also worked on contract through my own consulting company, SPECIALTY AIRCRAFT SERVICES together with Performance Aerospace International a Garrett TPE331 independent overhaul facility expanding into Canada adding PT6 engine MRO capability.

BEARSKIN AIRLINES

June 1996 to July 2011

Propulsion Manager / Turbine Shop Manager / Turbine Test Specialist

Engines / Power Plant Engineering and Maintenance, Thunder Bay

Developed and Implemented the Turbine Engine Shop for Bearskin Airlines. Also, developed Turbine Engine Testing to accomplish full overhaul level testing on the Garrett TPE331 engine and functional testing of the Pratt and Whitney PT6 engine. Provide complete technical support with respect to the management of the airlines entire fleet of turbine engines and power plant components and modules. Forecast, coordinate and supervise all engine overhaul work and heavy maintenance. Responsible as the Certification Authority for the Turbine Shop certified to release maintenance work for all company Pratt and Whitney and Garrett engines, heavy maintenance, QECs, compressor refurb., gear box inspections, turbine inspections, hot sections, sub components, engine accessories and full engine test stand services. Provide advanced engine troubleshooting to line maintenance such as vibration analysis, performance analysis, and flight test. Oversee the development and supervision of the Turbine Shop. Provide technical training for all turbine shop staff. This includes the development of our computer system to expand its capability. Development and implementation of new engine performance monitoring programs in order to analyze and trend engine performance to identify problem components in order to proactively schedule engine repairs before damage becomes severe, expensive, and critical. Responsible for making presentations and reports to upper management to highlight areas of improvement with respect to production, quality, service and cost. Support and work with all customers who are having engine work accomplished in house.

STANDARD AERO LIMITED

Program Manager and Engineer August 1994 to June 1996

Pratt and Whitney PT6 Product Unit, Winnipeg

Comprehensive management of assigned major Airline accounts. Provided technical management required to support these accounts from a business, customer service, engine training, and engineering standpoint. Engineering includes all tasks and responsibilities as listed below, see Operations and Service Engineer descriptions, specific to these accounts. Also responsible to identify and present areas of continuous improvement in line with Corporate and Product Unit business objectives and to identify and implement methods which reduce direct operating cost to the customers. Accounts Included; Thunder Airlines, Bearskin Airlines, RCMP, NRC, Transport Canada, Atlantic Southeast Airlines, Air Labrador, Royal Air, Skyward Aviation and Air Georgian.

Operations Engineer January 1991 to August 1994

PT6 Product Unit, Winnipeg

Responsible as the technical authority for the PT6 Repair and Overhaul Product Unit to develop the repair and overhaul line into larger engine types. Accountable for specific tasks which include: detailed engineering calculations and analysis required to solve complex turbine engine problems such as found during inspection, unit build, test cell, on-wing performance, and flight test. Also provided technical solutions in vibration analysis and failure /accident investigation. Ensure technical compliance of Airworthiness regulations and engineering standards. Coordination of continuous improvement efforts within the product unit. Complete technical support to the product line including responsibilities as Service Engineer.

Senior Service Engineer October 1989 to January 1991

PT6 Product Unit, Winnipeg

Transport Canada Design Approval Organization (DAO), Delegate Engineer. Responsible for the following tasks which include: detailed work instructions, technical support, design of MRB component repair schemes, critical component assessment and non-critical component materials assessment. Engine performance computation and engine performance troubleshooting for production and customer engines including airframe problems. Training of engine technicians.

Development of non-standard custom unit build standards as required by the customers operation. Accomplishment of ground test, flight test and altitude testing, when required.

Technical development of the PT6 repair and overhaul business.

BOEING CANADA

de Havilland Division

Engineering Technologist / Designer October 1985 to September 1989

Aero Engineering, Propulsion Systems Design, Toronto

Responsible for the engineering and design of aircraft gas turbine propulsion systems and components through to test and certification of the end product. Engineering included the use of standard methods and practices required in resolving technical problems. Carried out detailed and varied engineering assignments requiring sound familiarity of basic parameters affecting performance, application of airworthiness rules, flight test data analysis, function, materials assessment, preliminary stress calculations, space allocation, weight control, process and manufacture, maintainability, reliability and liaison support. Designed many components on the Dash 8-100 and 300 series. Was transferred to Engineering Management Services on completion of the Dash 8 series 300, where we were involved in the preparation of the Itemized work statement and the preliminary design review for the upcoming Q400 Aircraft.

RELATED EXPERIENCE

Commercial Pilot / Search and Rescue Pilot

Served as a Search and Rescue Pilot for North Western Ontario Search and Rescue, CASARA. This is a part time flying position accomplished on weekends and after hours as support to the Canadian Military Search and Rescue Operations.

RELATED TRAINING

Q Customer Service Improvement, Task Force Training, Hawker Siddeley Orenda

Q Project Management, Advanced Professional Development Institute

Q Microsoft Word Level 1 and Excel level 1&2, Standard Aero Limited

TECHNICAL TRAINING

Q PT6A Turbine Engines Heavy Maintenance (all types), Pratt & Whitney Canada

Q Small Series PT6A Engines Certificate

Q Medium Series PT6A Engines Certificate

Q Large Series PT6A Engines Certificate

Q Trend Monitoring Certificate

Q Engine Troubleshooting Certificate

Q TPE331 Turbine Engine Line and Heavy Maintenance (all types), Garrett

Q Line Maintenance Certificate

Q Intermediate (includes Heavy) Maintenance Certificate

Q Engine Testing and Recomp. Certificate

Q Vibration Analysis, Spectral Institute of Spectral Dynamics

Q Beechcraft King Air Maintenance Training, Air Ontario

FLIGHT TRAINING

Q Commercial Pilot Airplane, Licensed by Transport Canada and the FAA

Q Turbine Aircraft Type Conversion, Pilot endorsement, Fight Safety International

Q Night Rating, Over the Top, and Commercial Pilot instrument training, Winnipeg Aviation

Q Sea Plane Rating, Bearskin Airlines

PROFFESIONAL ASSOCIATIONS

Recognized as a full Aerospace Member of the Society of Automotive Engineers. Previously served a three-year term on the Board of Directors for the Manitoba Section Governing Board.

CCAA (formerly CAMC) Aircraft Gas Turbine Engine Evaluator

CAMC Aircraft Gas Turbine Engine Technician approved to the level of Aircraft Gas Turbine Engine Technician Evaluator for training and certification of aspiring engine repair and overhaul technicians.



Contact this candidate