MD.HAMIDUR RAHMAN

No-***, Corner of Kordestan highway

Vanak Street, Vanak Square

Tehran, Iran

Tel: +982*********,ex-6044(office),+982*-********(Res)

Mobile : +989*********, +989*********(Now Iran)

Mobile : +880********** (Bangladesh)

E-mail: g8vhs3@r.postjobfree.com,g8vhs3@r.postjobfree.com

OBJECTIVE:

To work in any suitable position in a leading telecommunication company where there is an

opportunity to proper utilize of the acquired technical knowledge, project management and leadership skills, creativity, Dynamic characteristics and to take challenges in both individual and group based work along with the opportunity for career advancement and travel that will ultimately lead to a better success.

WORK EXPERIENCE

Current company : Huawei Technologies ltd, co (SKYCOM); MTN Irancell & MobinNet WiMax Project,

Company type : Multinational Telecom Vendor

Working Place : Tehran, Iran

Working Period : Aug’ 2010 to continuing

Position : Project Manager & QA Manager (All other MS project),Managed services

Type of employee : Consultant

Project profile : MTN Iran cell (Around 6569 sites, 85 BSC (Huawei, Ericsson & NSN),

Around 35 MGW & MSS( All Huawei),Tx(Huawei,Nokia ),IN(Ericsson),VAS(Huawie)

MobinNet project (First WiMax operator, 1800 sites, AAA, WASN, TX (All Huawei))

RESPONSIBILITIES

Overall Network clean-up project managements

Project budget , risk management , project delivery , cost analysis , project managements,

Project work master plan , logistic , subcontractor , outsourcing , network impacts.

Ensure QA functions and its business

Manage customer relationship & find the gap which mainly customer focused on with proper analysis and audit.

Managing technical and processing training, weekly, monthly, Quarterly reports, weekly and monthly meeting, ensure cross functional activities.

Ensure all standard to maintain Network & Quality of job

Responsible to maintain the network quality by reducing of MTTR, performance degradation are monitored ,Improvements of node availability, increase SLA ,KIP, performance and health-check

Root cause analysis (RCA) of major fault , KPI performance degradation, analysis of long pending /quality related issues

Teams Evolution , Performance checking as a part of Quality of Assurance work

Ensuring PM, CM, Health check & Data backup of all network in timely

Maintain communication bridge between BO,FO, Customer and Management

Responsible for internal manager and customer manager relationship management

Ensure to maintain quality of work the radio network quality & working environment

MSD guideline of working instruction of all departments

Developing MSD Process & procedure

Management, improvements, deficits and keep up Team motivation all team Member

Ensure proper O & M guide of MSD

Process & procedure development

Follow up & coordinate the overall issues

PREVIOUS WORK EXPERIENCE

Current company : Huawei Technologies ltd, co (SKYCOM); MTN Irancell project, Web: www.irancell.ir

Company type : Multinational Telecom Vendor

Working Place : Tehran, Iran

Working Period : November 2009 to Aug’2010

Position : NMC /NOC Manager, O & M Department; MSD

Type of employee : Consultant

Project profile : 2nd operator of Iran, around 6000 sites, 85 BSC (Huawei, Ericsson & NSN),

Around 35 MGW & MSS( All Huawei),Tx(Huawei,Nokia ),IN(Ericsson),VAS(Huawie)

RESPONSIBILITIES

Fault Management through different types of tools, Fault handling processes, Trouble ticket, and Achieve fault handling SLA’s.

Measuring network KPI/SLA’s, analyzing performance, improvements, MTTR, MTTE, analytical and strategic reporting, preparing daily, Weekly, Monthly Report, presentation to review the whole network performance.

Analysis of BSS, Reporting, checking capacity and Performance of nodes & Trend of Network

Providing report to suggest improvements in the network

Responsible to maintain the network quality by reducing of MTTR, Improvements of all node availability, increase SLA ,performance and health-check

Maintains escalation processes in time for all level of fault through SMS, voice call, Remedy, mail and follow up in-time.

Managing technical and processing training, shift management, job handover, daily & weekly reports, weekly and monthly meeting, ensure cross functional activities of group towards organization

Ensure all Radio Network surveillance management ,follow-up, updating and ensure 0% alarm missing

Network Change Request (CR) Management.

NMC employee performance management, improvements, deficits and keep up Team motivation.

Ensure proper O & M guide, every node data base, Technical Operational Manual, Network Diagram, system backup & Room Layout & Connectivity

Ensure Internal manager and customer high level manager relationship managements communication

Back office, Field Maintenance & front office liaison for new process, new request & technical part.

Follow up & coordinate the overall issues

Ensure NMC functions, its business and internal KPI

Company Name : Banglalink ; Orascom Telecom company ; Web: www.banglalinkgsm.com;

Company type : Operator, 2nd largest Operator in Bangladesh.

Working Place : Dhaka, Bangladesh

Working Period : 4th September 2009 to 15 November’ 2009

Position : Supervision Leader, NMC/ NOC, O & M Department

Type of employee: Permanent Employee

Company profile: 2nd Largest Operator of Bangladesh, 65 BSC (Huawei, Ericsson & Siemens), around 5000 BTS, 22 MSS and MGW (Huawei & Ericsson) & IN (Huawei)

RESPONSIBILITIES

Act as monitoring Team leader of NMC

Ensure fault escalation process ,Trouble ticket CR, SMS notification to managements

Analyzing the different types of Alarms (Critical, Major & minor) ,daily health check ,inform to our respective Engineers to take proper action with respect to Problem

To construct and maintain up-to-date network information to ensure accurate and sufficient database for maintenance & troubleshooting

Generating analytical report weekly , Monthly , quarterly and yearly basis and measuring outage analysis , Network performance for different telecom nodes

Ensuring 24x7 network surveillance team, Roster & People Management

Involvement of OSS up-gradation

Company Name : Huawei Technologies Co., Ltd, Web: www.huawei.com ; Managed Service

Company type : Multinational Telecom Vendor

Working Place : Dhaka, Bangladesh

Working Period : August’ 2007 to 5th August’2009

Position : Assistant Manager, NOC, O & M Department; MSD

(Global ID was: M79330)

Type of employee: Global Permanent Employee

Company profile: Huawei is a world-leading telecom solutions provider & providing

next generation telecommunications Networks and now serves 35 of the

world's top 50 operators, Huawei' s products and solutions encompassing

wireless products(HSDPA/WCDMA/EDGE/GPRS/GSM,CDMA2000 1xEV-

DO/CDMA2000 1X, TD-SCDMA,WiMAX),core network products (IMS, Mobile Soft

switch, MWG, MSS, NGN),network products (FTTx, xDSL,Optical,Routers,LAN

Switch), applications and software (IN, mobile data service, BOSS

KEY JOB RESPONSIBILITIES

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Ensuring the fault handling process, analyzing the faults and performance, SLA, MTTR, MTTE , Analytical and strategic reporting ,daily reports, preparing Weekly, Monthly Report reviewing the whole network performance and take necessary steps in case of performance degradation

Reduction of MTTR, MTTE to Improve BSS & NSS node availability & performance, Plan and implements CPU load rearrangement in all MSC’s & BSC’s. Keep the entire module load around 50%

Ensure cross functional activities of group towards organization and Achieve fault handling SLA's & help to achieve customer complain KPIs, to ensure its functional & business KPI

Providing 2nd level technical O & M support, handling O & M Architecture and standards handling M2000, T2000 and I2000, coordinate other’s related departments while system-up-gradation and configuration.

Managing all NOC Engineers ,Roster duties (24x 7) ,responsibilities according to NOC SLA Provide 24X7 on call support for any sort of trouble shooting,

To manage MTSO room security, Power failure and management properly and Regular organized a training for NOC engineers, always hunt good mechanism for NOC operational activities

To involve in planning & designing for the existing & the expansion network and To coordinate/ monitor/schedule project activities to meet the target

Worked at Cairo, Egypt as a hired engineer in Etisalat project (www.etisalat.er)

, served 3G network (RNC & Node B), NOC Team guys technically buildup,

Visited the various RNC site and worked with team leader to trouble shoot the RNC O & M

Part.

Observe all network availability, Call success rate, KPIs, congestion, CPU load

Ensuring the O & M activities on BSC, BTS, PDSN, MUX and Soft switch and measurement of SLA, MTTR, MTTE through industry standard

Handling different project (IGW, ICX) as a project coordinator

Process & Procedure development for network fault

Handling the trouble ticket & Traffic , route congestion analysis

Monthly arrange a meeting for NOC ,organized training & hunt new mechanism of NOC operational activities and ability to arrange regular and on demand analytical report publishing

Follow up & coordinate the overall issues

Company Name : Huawei Technologies Co., Ltd, Web: www.huawei.com ; Managed Service Company type : Multinational Telecom Vendor

Position : System Engineer & NOC Team Leader (Global ID: 79330), NOC, MSD

Working Period : 11th of October’2006 to July 2007

Type of employee: Global Permanent Employee

RESPONSIBILITIES

Act as surveillance Team leader in Network Operation center

Operation & Maintenance of BSS & core network element

Ensure fault escalation process ,Trouble ticket CR, SMS notification to managements

To provide 1st level remote based troubleshooting of BSC, BTS, MSC, MUX, SDH, PDH and other telecom nodes

Network fault analysis (Add, Query, Modify BTS, BSC data, carrier and Channel

Information, analysis with Neighbor list, Construct RF parameters with M2000 (NMS))

Analyzing the different types of Alarms (Critical, Major & minor) ,daily health check ,inform to our respective Engineers to take proper action with respect to Problem

Prepare report on BSS, MSC, IN ,Optical network to check its performance

To construct and maintain up-to-date network information to ensure accurate and sufficient database for maintenance & troubleshooting (With M2000)

Check Core data (E1 Status),congestion, BSS Traffic performance, call drop, IN Status (SCP, SDP), Stratex Transmission NMS (RSL, provide Loop (Digital and IF)

Generating analytical report weekly , Monthly , quarterly and yearly basis and measuring outage analysis , Network performance for different telecom nodes

Ensuring 24x7 network surveillance team, Roster & People Management

Involvement of OSS up gradation

Company Name : Huawei Technologies Co., Ltd, Web: www.huawei.com

Company type : Multinational Telecom Vendor

Position: BSS Engineer (Global ID: 79330), NOC, MSD

Working Period : 14th November 2005 to 10th of October’2006

Type of employee: Global Permanent Employee

RESPONSIBILITIES

BSS O & M Operation

Troubleshooting of BSC

Integration of BSC

To provide troubleshooting of BSC, BTS, telecom nodes

Network fault analysis (Add, Query, Modify BTS, BSC data, carrier and Channel

Information, analysis with Neighbor list

Analyzing the different types of Alarms (Critical, Major & minor) ,daily health check ,inform to our respective Engineers to take proper action with respect to Problem

Prepare report on BSS Performance report

Check Core data (E1 Status),congestion, BSS Traffic performance, call drop, IN Status (SCP, SDP),

Generating analytical report weekly , Monthly , quarterly and yearly basis and measuring outage analysis , Network performance for different telecom nodes

Involvement of OSS up gradation

Company: General Pharmaceuticals limited, Web: www.generalpharma.com

Company type: Local Medicine Company

Position: Network Administrator (Support officer), MIS Departments

Working Period : June’2004 to 13th November’05

Type of employee: Permanent Employee

Responsibility:

To solve Network problem & supervise some personnel,

Have to Prepare Monthly MIS report ,presentation

Maintain existing LAN, Switch and supervise its functionality as administrator

Network planning, moves, changes of network equipment and infrastructure software, hardware upgrades, related topics & good knowledge about different protocols such as TCP/IP, SMTP, POP3, FTP

`PROFESSIONAL SKILLS:

Visiting many countries through project work in huawei technology as a hired Engineer.

Sound knowledge on Huawei CDMA System Architecture and M2000/T2000/I2000 Architecture & standards

Comprehensive Knowledge on Huawei BSS, NSS and Transmission Network

Huawei AN, Core nodes faults and performance, SLA, MTTR, MTTE , Analytical and strategic reporting for telecom operators

Managing capability NOC Team members, (24x 7)duties, Monitoring(0% alarm missing), responsibilities according to NOC SLA

Operation & Maintenance for BSS & Core network & Core , BSS network performance parameter knowledge

Ability to lead functional teams and people Management

Signaling network understanding, Analyze SS7 signaling protocol, analyzing the signaling faults & performance

PHP, SQL, MYSQL VB Programming skill

Good thoughtful about Call Flow, Signaling Flow, and Traffic & Protocols

Good understanding of Telecom Network Architecture, Protocols & Procedures. Knowledge of 2G & 3G network architecture elements and protocols.

IT Professional Qualification & Database knowledge:

Have practical experience maintain large database

Have good database knowledge.

Performed of databases backup and recovery

Have idea of Maintenance of Oracle Databases

Memory Design: Proper memory allocation for oracle SGA and PGA and regular monitoring

Oracle Certified Professional 9i DBA (OCP)

Passed Exam IZ0-007: Introduction To Oracle 9i:SQL Score 52 Out Of 52

Course finished and sit for exam soon IZ0-031: Oracle 9i Fundamentals I

Course finished and sit for exam soon IZ0-032: Oracle 9i Fundamentals II

Course going on IZ0-033: Oracle 9i Performance and Tuning

PROFESSIONAL TRAININGS:

Mentor was China & Malaysian for bellow training during two months

Basic CDMA principal

Access network (BTS, BSC) troubleshooting, case handling and maintenance

Transmission network Microwave, SDH, PDH and optical

Mobile Network Management system software (M2000) and it performance check

Multimedia messaging and Simple text Messaging system (MMSC, SMSC)

Data service traffic system (PDSN/EDGE) and Ring Back tone (CRBT)

Have Good knowledge about MSC, HLR Transmission system network

ACADEMIC INFORMATION

-Bachelor of Science in Computer Science and Engineering, Passing year: 2004, First Class

Rajshahi University of Engineering & Technology (RUET), Rajshahi, Bangladesh

- Higher Secondary School Certificate examination (Science), 1997, First Division

Darsana Government College, Darsana, Chuadanga

- Secondary School Certificate examination (Science) Examination1995, First Division

Carew’s High School,Darsana, Chuadanga.

PERSONAL ATTRIBUTES:

• Have excellent communication skills in English, secured IELTS with good grade also.

• Hindi, Urdhu,Arabic, Persian have a fair communication skill

• Have passion for working and dealing with people

• Problem solving skill and critical thinking

• Have team building skill and Presentation skill

• Ability to work under pressure, Quick learner, self-motivated, flexible and committed to work sincerely.

• Project management skill

PERSONAL INFORMATION

Father’s Name : Md. Habibur Rahman

Date of Birth : 2nd December 1979

Nationality : Bangladeshi (By birth)

Passport No : AA1047543

RECOMMENDED BY

Alex Li

Director Managed Services

Middle East Region

Global Technical Services

Huawei Technologies Co.,Ltd

Tel: +973-******** ext 5159(UAE)

Fax: +973-********(UAE)

Mob: +973-******** (UAE) +98-936-******* (Iran)

Email: g8vhs3@r.postjobfree.com

Sk. Mahbub Hossain Mukul

Project Director

NTN project , Indonesia

Huawei Technologies Co., Ltd

Mobile:+628**********( Indonesia)

Mobile:+880**********( Bangladesh)

Email:g8vhs3@r.postjobfree.com,g8vhs3@r.postjobfree.com

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