Customer Service High School

[Tamia M. Scott]

[*** Salisbury Dr Oxon Hill MD *0745] [301-***-**** or cell 301-***-**** [*************@*****.***]

Objective [My objective is to work with your company an also to make it my career I would love to

Be a part of your team I am ambitious, enthusiastic, motivated, an I have a passion for

Excellent customer service. I am interested in the Night Auditor position because I

Have A lot to offer an a lot of experience and I am also a Hard worker

an fast Learner.]

Experience [cashier]

[01/15/2004-08/25/2006] [Burger king], [Prince George’s county]

[Greet customers]

[Ring them up ]

[Bag their food up an help clean the store an give customers the best customer service.]r

[Cashier]

[10/05/2006-07/17/2008] [Kmart], [Oxon Hill Md, Prince George‘s County]

[Greet customers as they walk into the store.]

[Ring customers up an bag their items]

[do shop backs an help clean up the store]

Housekeeper

[10/12/2008-12/21/2010] [Gaylord Hotels] [Oxon Hill MD Prince George’s County]

[Keep the guest rooms clean and tidy by making the beds, keeping fresh bed sheets, curtains, and other necessary things in the room.

[Make sure that areas such as the bathrooms, floors, corridors, windows should be kept clean and free from dust sticking on them.

An also making sure that the floors should be mopped regularly and the doors and windows that have glasses, should be wiped thrice a week so that fingerprints or

Any other stains are not visible. Maintain the stock and supply rooms and other

Cleaning services

[know the location of the hotel very well and the area around it to show directions to

Visitors.

[Secretary]

] [] [Smith Bus Company], [Washington DC]

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.

Receive payment and record receipts for services.

Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Hear and resolve complaints from customers and public.

File and maintain records.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Schedule appointments, and maintain and update appointment calendars.

Analyze data to determine answers to questions from customers or members of the public.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

Keep a current record of staff members' whereabouts and availability.

Collect, sort, distribute and prepare mail, messages and courier deliveries.

Education [Oxon Hill high School], [Oxon hill MD, Prince Georges County]

[August 28, 2004 to June 23,2007]

[High School Diploma ]]

Interests [All I’m interested in is giving the best customer service ever an doing my job the best

way I possibly can .]

Contact this candidate