Customer Service Sales

Brion Wills 419-***-****

**** ******* **. *****, ****** Ohio 43537 *********@*****.***

Career Focus:

Highly motivated sales associate with extensive customer service and sales experience.

Summary of Skills

• Account maintenance

• Procedure & process review & development

• Negotiation Skills

• Client Relations

• Customer Service

• Creative problem solving

• Complex problem solving skills

• Lead Development

• Strategic Planning

• Trade show management

• Project management

• Marketing collateral development

Professional Accomplishments

Sales & Marketing

• Due to my marketing efforts in the year 2000 I was promoted to Operations Manager & Lead Estimator for Servpro and received an award for reaching 1.2 million dollars in revenue. This was an increase from 800,000 equaling a total of 50% increase in revenue.

• While working for Champion in the year 2005 I was awarded salesman of the month for having the highest volume and closing percentage. This was achieved by running 21 sales calls and closing all 21. My final volume for the month was $191,000.00.

• I was brought in to Toledo Door and Window in 2006 to help increase sales and closing percentages. During my time with them I have increased sales by 15% which increased revenue to 4.5 million in sales.

Professional Experience

Sales Representative

Toledo Door & Window, Toledo, Ohio

2006-Current

Sales Representative

Champion Windows, Maumee, Ohio

2004-2006

Operations Manager

Servpro of West, Southwest & East, Toledo, Ohio

1997-2004

Education

1994-1997 Maumee High School

2000-2000 GED, Penta County Vocational School

2001-2004 IICRC Certification in Water Damage Restoration, Mold Remediation, Restoration Consultant

References-available upon request

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