Customer Service Sales

Lekeisha Danielle Jones

**** ****** *****, *******, ** 30187 Cell – 404-***-****; *****@***.***

Summary: Proven ability to manage projects to ensure successful delivery which will allow me to utilize the skills gained from academic, corporate, and volunteer based working experience; by establishing clear goals and accountabilities; developing project plans and allocating resources; identifying potential through effective decision-making, leadership, motivation and focus, and ensure that company goals and objectives are achieved.

Education: Albany State University; Albany, Georgia; 2006 – May 2010; 3.30 GPA

Degree: Bachelor of Science, Political Science

Technical Skills: Proficient in MS Word, Excel, PowerPoint, Outlook, and Publisher

Professional Employment:

Dollar General Remodel Team/ Assistant Manager, Marietta, Georgia March 2011-April 2011

• Assist Customers with wonderful Customer Service

• Organizing the Merchandise and placing it correctly

• Unloading merchandise trucks

• Completing the necessary paperwork daily

• Assisting staff with voids, returns, and customer service

Albany State Conflict Resolution Internship, Albany State University Albany, Georgia; Internship

• Developing a website to appeal to students

• Organizing records and developing web appropriate information guide

• Establishing a conflict free environment of learning

Department of Labor, James Pendergrass Library Albany, Georgia; Stimulus Program October 2009 – Dec 2009

• Greeting the people as they entered the Library

• Assist with gill express pulls and checking out books

• Running errands for the Librarians to reduce their work loads

TJ Maxx, Clothing Company; Atlanta , Georgia; Sales Associate January 2006 – August 2008

• Assisting customers, Helping customers develop stylist outfits for every occasion

• Cashiering, Efficiently and swiftly getting customers to their next destination

• Setting up quick and efficient ways to return the clothes back to customers on the sales floor

• Assistant managers by escorting them to the cash office

Hollister& Co., Clothing Company; Albany, Georgia; Work- study program January 2006

• Placing clothes on designated shelf’s for better shopping experiences for customers

• Design and assist with the reconstruction of turbulence clothing areas

• Assisting Customers with fashion needs

Hammad, Planter& Charles- May M.D, Pediatrician office; Atlanta, Georgia; Secretary Summer 2001

• Designed an efficient filing method by placing all old charts in alphabetical order

• Clean patient rooms for next patient

• Restock rooms with medical supplies

• Answered telephones and connected call to correct locations

Affiliations & Honors: Albany State 2009-2010 Miss Political Science

(A major accomplish for me to be Miss Political Science with this honor I am able to assist

Miss ASU with her platform)

Pi Sigma Alpha Honor Society – Albany , GA President (2009 – Present)

Student Government Association, Vice President of External Affairs (2009-2010)

(In External Affairs my committee and I specialize in educating former incarnated people and

students on the importance of voting. We also mentor and tutor elementary and middle school children while teaching them self esteem.)

Model United Nations, President (2008-2010)

(This year I am focusing on raising money to help the next year club)

Sigma Alpha Pi Leadership Honor Society, member (2006-2010)

Hope scholarship recipient, (2006-2010)

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