Tonisha Jackson

*** ******* ***** *** *

Clarksville, TN 37042

E-mail: g7gnm5@r.postjobfree.com

Home: 813-***-****

Summary of Jobs:

Montgomery Care and Rehab Center 10/2011-1/2012- Internship/Volunteering

Clarksville, TN HIM Director- Sandi Moore 931-***-****; Contact: Yes

Medical Records- Determine proper storage methods for patient files and documents. Check and updates report when needed, maintain the HIPAA rules and regulations, along with the facility procedures, conduct and administered files to proper destination, check signatures and informed staff of missing documents or reports, answer the phone to assist in the business office and maintain records in medical files and update the census record.

WALMART 2/19/2010-7/2011- Customer Service

Clarksville, TN Supervisor: Barbara Green 931-***-****; Contact: Yes

Salary: $ 9.75 per hour Hours per week: 36

Duties: Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Verify that prepared food meets requirements for quality and quantity. Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations. Prepare and maintain meals buffet style, Provide customer service by greeting and assisting customers. Receive and count stock items and record data manually or using computer. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Store items in an orderly and accessible manner, Such as: warehouses, tool rooms, supply rooms, or other areas. Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment. Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations. Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.

FIRST CHOICE (03/16/2008-12/30/2010) - Cook

Ft.Campbell, Kentucky Supervisor: Mr. Reed 270-***-****; Contact: Yes

Salary: 11.00 per hour Hours per week: 40

Duties: Prepare and maintain meals buffet style, Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils. Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Verify that prepared food meets requirements for quality and quantity.

COMCAST (05/15/2007 - 02/30/2008) - Customer Service

Alpharetta, Georgia Supervisor: MS. MOSS - 678-***-****; Contact: Yes

Salary: $11.00 per hour Hours per week: 40

Duties: Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Dispatch calls for tech for services. Manage appointment orders when services are completed. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further assistance.

ARMY (05/11/2004- 04/11/2007- Automated Logistical Specialist/Mail Clerk

Fort Campbell, KY Supervisor: Sgt Green 270-***-**** Contact: Yes

Salary: $10.00 per hour Hours per week: 40

Duties: Strives to portray a positive influence for others by setting a good example; a true team player. Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. Prepare documents, such as work orders, bills of lading, and shipping orders to route materials. Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record keeping purposes. Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials. Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and non conformance to specifications. Requisition and store shipping materials and supplies to maintain inventory of stock. Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins. Compute amounts, such as space available, and shipping, storage, and demurrage charges, using calculator or price list. Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage.

BROOMS (06/05/2002-05/10/2004) - Assistant Manager/Head Cook

Ocean Springs, Mississippi Supervisor: Mr. Broom’s 228-***-**** Contact: Yes

Salary: $12.00 per hour Hours per week: 36

Duties: Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Assign employees to specific duties. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Inventory stock and reorder when inventory drops to a specified level. Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils. Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Verify that prepared food meets requirements for quality and quantity. Take food and drink orders and receive payment from customers. Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions. Wash, cut, and prepare foods designated for cooking.

Fortenberry Construction Operation Clerk 05/20/2001-0510/2004

Gulfport, Mississippi Supervisor: Mr. Richardson 228-***-**** Contact: Yes

Salary: $10.00 per hour Hours per week 30

Duties: Responsible to make and send calls to personnel to job site. Address customers with compliments or complaints Answer phones, greet clients, schedule appointments and type report and letters for chief officers and recommendations for the staff. Maintain accountability and manage work load. Maintain daily processing of mail, checks, direct deposit and update and arrange office files accordingly. Very knowledgeable in word processing and data input. Conduct policy and procedures and diligently assisted with workload by panting, carpentry, typing, multiple line communication, filing, flooring, roofing shingles and siding,

EAST MISSISSIPPI COMMUNITY COLLEGE (05/15/1998- 05/16/2001) - Secretary

Scooba, Mississippi Supervisor: Mrs. Dove - 662-***-****; Contact: Yes

Salary: $8.00 per hour Hours per week: 40

Duties: Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Answer telephones, direct calls, and take messages. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Complete and mail bills, contracts, policies, invoices, or checks. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Compute record, and proofread data and other information, such as records or reports. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Review files, records, and other documents to obtain information to respond to requests.