Data Entry, Research, Organizational, Flexible, Office Experience

Anika Johnson

**** *. ****** ***. *******, IL ***37

312-***-**** (mobile) 773-***-**** (home)

*************@*****.***

Skills and Qualifications

• Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals priorities and resolve issues in initial stages

• Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives

• Proven track record of accurately completing research, reporting, and support activities within demanding time frames

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint),PeopleSoft, Unisys, Lotus Notes, CashPro; Data Entry, Ten-Key Calculator

Professional Experience

Blue Cross Blue Shield Chicago, IL

Senior Banking Coordinator August 2008- July 2011

• Lead and coordinates all operational runs including working with cash management personnel on the coordination and completion of their work.

• Encoded over 5,000 checks on a daily basis on the NDP 500 transport machine, endorses premium payments, cash tickets, prepare reports, meet bank deposit deadline, and troubleshoots premium payment equipment problems.

• Maintaining petty cash funds, responding to inquiries related to missing or misapplied premiums, preparing simple journals entries, create excel spreadsheet, add machining, preparing deposits, maintaining logs, create folder for file uploads, extract and export reports, MARS technical reports.

Claims Processor August 2007- August 2008

• Processes over 200 medical insurance claims on a daily basis (CMS1500, Institutional) to ensure accurate, verify and edit data in timely reimbursement. Process claims starting with the oldest date. Make copies, and fax over documentation of claims.

• Navigated computerize data entry applications to forward through documentation.

• Maintained patient confidentiality, retrieve, and research information from Blue Chip, Blue Star, IMNU, GMCD, HIPAA, and OINQ.

LaSalle Bank Chicago, IL

Operation Associate September 2001- July 2006

• Developed communication with client maintenance done on accounts provided by the client, manually add issues; delete cancels, research accounts for fraud or errors.

• Create a timeline to see if customer’s responded to their exceptions on the Cashpro Web, Positive pay, and Fax Server.

• Meet deadlines for over 100 check returns on a daily basis. Contacted customers on large exceptions post on the reject report, view copy of checks via check vision, and respond Lotus Notes.

Contact this candidate