Customer Service Engineer
Resume:
Carl Barnhart
Maryville IL 62062
Email: g77pxm@r.postjobfree.com.
SUMMARY OF QUALIFICATOINS:
An experienced Senior COBOL programmer/analyst with experience in the field of business process database applications project management application development customer support process flow analysis testing and documentation. Want to be a part of a company where I can utilize my skills experience and knowledge.
TECHNICAL SKILLS:
• OPERATING SYSTEM: Mainframe AS/400 Windows
• LANGUAGES: NATURAL ADABAS COBOL AS400 COBOL CL
• SOFTWARE: CICS DB2 VSAM JCL QRY TSO
• EXTENSIVE KNOWLEDGE: Microsoft Word PowerPoint Excel
STRENGTH:
• Ethical self motivated full of energy with the leadership qualities.
• Strong ability to interface with upper management as well as users.
• Extensive knowledge of programming procedures and programming languages.
• In-depth knowledge of implementing and troubleshooting programming modifications and changes.
• Responsible for multiple life cycle coding projects starting with writing specifications all the way to testing and writing user manual.
• Ability to learn and support new applications and systems
• Quick study with an ability to easily grasp and put into applications new ideas concepts methods and technologies. Dedicated innovative and self-motivated team player/builder.
• Exceptional leadership organizational oral/written communication interpersonal analytical and problem resolution skills. Thrive in both independent and collaborative work environments.
PROFESSIONAL EXPERIENCE:
Assistant Manager
Wireless Vision LLC
St. Louis Mo.
2010 Present
• Achieving targets and sales quotas consistently
• Learn the new technology as released
• Maintain the high customer service that is expected by Wireless Vision.
• Make sure employee s are informed and trained properly
• Make weekly schedules and do daily deposits.
• Have 4 direct report employee s
System Analyst/Application Engineer
Unigroup Inc.
Fenton Mo.
1999 2009
• Lead for the 2000 conversion of the whole Natural/ADABAS system.
• Lead on converting a 300+ program Natural/ADABAS system to AS400 COBOL.
• Worked closely with end users to perform new development as well as system modifications.
• Provided on-going support for multiple AS/400 COBOL and MAINFRAME COBOL systems both daily and 24 hour on-call.
• Major part of implementing multiple version of the package software which we had severely modified.
• Performed a full range of programmer/analyst activities to include writing user specifications coding test plans implementation guides and user manuals.
• Supported over 300 users in a multi-line insurance company.
Lead Programmer/Analyst
DynTel Corp.
Albany Ga.
1998 1999
• Responsible for a team of 6 programmers.
• Lead weekly meeting to track progress and assign new projects.
• Reported to upper management on a weekly basis on deadlines and discussing new project.
• As a civilian worked closely with the military members in the office to make sure related projects were on time and coordinated.
• Maintained ADABAS Natural COBOL JCL members using a ROSCOE environment.
Computer Operations
A.G. Edwards & Sons Inc.
St. Louis Mo.
1998 1998
• Monitored batch jobs to ensure normal completion.
• Performed backups for both UNIX and Sybase servers.
• Responsible for making sure all system backups completed within given time frame.
Computer Specialist
St. Elizabeth Medical Center
Granite City IL
1997 1998
• Provided on-going support for all hardware and software in the hospital.
• Installed new PC s and software to all computers in the hospital.
• Kept current records of all PC s and software distribution dates for entire hospital.
• Required extensive troubleshooting skills and the ability to work closely with the hospital staff.
Project Lead
United States Marine Corps
San Diego Ca.
1992 1996
• Maintained systems holding personal information and data records for all bases on the West Coast.
• Lead in design creation modifications and/or maintenance of Natural and COBOL programs.
• Performed final testing and documentation.
• Worked with users to get the final approval and sign off of final modifications.
• Required extensive programming syntax skills the ability to work well with others and excellent supervisory skills.
• Taught Natural classes using Software AG guidelines.
REFERENCE:
Available upon request.
Contact this candidate