HASPREET SINGH
OBJECTIVE
I am looking for the position where I can use what I have learnt and where I can learn more seeking a challenging position in life.
PERSONAL PROFILE
Name : Haspreet Singh
Father’s Name : S. Harvinder Singh
D.O.B. : 24TH OCT, 1976
Address : H.No-1370, Phase-3B2, Mohali
Phone No : 998-***-****
E-mail : **********@*****.***
Martial Status : Married
Nationality : Indian
Languages Known : English, Hindi & Punjabi
Current Package : 13000/- per month
EDU. QUALIFICATION
1. Secondary Exam from Shivalik Public School
2. Senior Secondary from National Open School
3. Pursuing Bachelors in Tourism from IGNOU
TECHICAL QUALIFICATION
• Basic course in computer software and internet exposure from Megabyte Computer Education.
• Done basic course in Computer Hardware from Academy of Computer Studies
• Mobile Repair Course from Premier Institute, Delhi
EXPERIENCE
• Experience of supervising own school uniforms fabrication workshop and managing a team of 7 workers from January 1994 to July 2000.
• Experience of running and managing own shop of Mobile Repair, accessories and garments for more than 7yrs i.e. September 2000 to October 2007 at Phase-7, Mohali.
• Worked as a computer operator cum Tele-caller at Dhillon Immigration Consultants, Phase-5 Mohali from November 2007 to 30th June 2008.
• Doing online post and blogging work from July 2008 to April 2009
• Worked as an RSO cum Lean Coordinator at TANISHQ, Sec-17 Chandigarh from
June 2009 to October 2010
• Working as a CSA in GITANJALI JEWELS, Chandigarh From 1st Nov, 2010 to till date
KEY RESPONSIBILITIES AT TANISHQ
Visual Merchandising:
Responsible for planning store layout as per the VM Standards.
Training/Man Management:
Imparting and organizing training program for mentoring and training the trainees on product and sales/after sales customer service to ensure the efficiency in the service from the floor.
Customer/Client Interaction:
Attending to customer’s concern and forwarding the customers qualitative feedback on Brands, Product, Categories, Styles, Colors, Fits, & Sizes for achieving quality norms.
Coordination
Effectively handling administration and coordinating between Store Management on various administrative issues and warehouse on stock issues.
Lean Coordinator
Effectively implemented Lean Management in the store, preparation of weekly lean reports and Quarterly Lean Presentations.
Awards & Achievements
Received Delight Story (Customer Delight Experience during Interaction) certificates and cash prize from Titan Industries Ltd. For 4 times during my tenure.
Received Training from Company in April 2010 Head Office Bangalore (KYC Program) and got certificate for the same.
Developed Kids Corner Kaizen, which was awarded as the Best National Kaizen in the year 2009.
(HASPREET SINGH)