Customer Service; Administrative Assistant (Part-time)

Nichole M. O'Dell

Radford, VA *****

Home: 540-***-****

QUALIFICATIONS

SUMMARY:

I have very good people skills. I get the job done the

right way in a timely fashion.

I am also good with computers and have sufficient typing skills.

EDUCATION:

AD

- Medical Assisting - Mountain State University - 2.0 GPA

HSG

- Computer System's Information - Christiansburg High School - 3.0 GPA

EMPLOYMENT HISTORY:

08/2010 - 03/2012

U.S. National Guard

92G; Food Service Specialist: I prepare and/or cook menu items listed on the production schedule. I bake, fry, braise, boil, simmer, steam, and saute as prescribed by Army recipes. I set up serving lines, garnish food items, and apply food protection and sanitation measures in field and garrison environments. I receive and store subsistence items. I perform general housekeeping duties. I operate, maintain, and clean field kitchen equipment. I erect, strike, and store all types of field kitchens. I perform preventive maintenance on garrison and field kitchen equipment. I provide technical guidance to lower grade personnel in garrison and field kitchen operations. I ensure that proper procedures, temperatures, and time periods are adhered to during food preparation. I direct safety, security, and fire prevention procedures. I also perform limited supervisory and inspection functions including shift supervision.

08/2008 - 08/2010

U.S. Army

92G; Food Service Specialist: I prepared and/or cooked menu items listed on the production schedule. I baked, fried, braised, boiled, simmered, steamed, and sauted as prescribed by Army recipes. I set up serving lines, garnish food items, and applied food protection and sanitation measures in field and garrison environments. I received and stored subsistence items. I performed general housekeeping duties. I operated, maintained, and cleaned field kitchen equipment. I erected, striked, and stored all types of field kitchens. I performed preventive maintenance on garrison and field kitchen equipment. I provided technical guidance to lower grade personnel in garrison and field kitchen operations. I ensured that proper procedures, temperatures, and time periods were adhered to during food preparation. I directed safety, security, and fire prevention procedures. I also performed limited supervisory and inspection functions including shift supervision.

09/2004 - 11/2007

Taco Bell

Shift Supervisor: I supported the Restaurant General Manager by running great work shifts and met Taco Bell standards. I took ownership and responsibility to solve problems, sought help when needed, and was willing to help and guide others. My key responsibilities included making sure Team Members completed all assigned duties and served safe, quality food in a friendly manner. I also ensured that the restaurant was a safe place for Team Members to work and customers to visit. I solved customer complaints quickly and with a smile. I provided feedback to Team Members in a positive manner. I communicated openly and honestly with the Restaurant Management team. I also followed cash, security, inventory, and labor policies and procedures accordingly.

11/2002 - 08/2004

Dairy Queen

Cashier: I communicated clearly, quickly and politely with co-workers to ensure correct orders were served to the customers. I was pleasant and alert to customer needs. I greeted guests as they entered the restaurant. I initiated and completed customer transactions quickly and accurately. I processed customer transactions and maintained an accurate cash drawer throughout my shifts. I assembled and delivered orders to the customers quickly and efficiently. I kept the entire work area clean and sanitary throughout my shifts. I prepared products quickly and accurately, while following all preparation, health, and safety standards and guidelines when needed. I operated and maintained food/drink/treat related equipment and registers properly and safely. I completed assigned prep work for stocking and set up of work area. I stocked and executed proper rotation of products. I assisted with the end of day cleaning. I worked as a team member to assure constant and consistent quality, service, cleanliness, and value to each customer. I washed counters, tables, restrooms, trash receptacles, gathered trash and removed it from dining/service areas to proper receptacles, swept, mopped, stocked, and performed other cleaning tasks. I informed my immediate supervisor promptly of all problems or unusual matters of significance. I also performed other duties and responsibilities as requested by management staff or shift leaders.

COMPUTER SKILLS:

I received an honor's scholarship for my grades on my GED

test to help towards my tuition.

I tested out of my typing class without actually having to

take the class because I have essential typing skills.

I am also familiar and experienced with all of Microsoft's software programs.

Contact this candidate