Objective

Seeking a customer service position where I may offer my skills and experience.

Skills Summary

Skiled in typing

Microsoft Word, Powerpoint, and excel

Excellent communication skills

Punctual;professioanl phone etiquette

Education

Bachelor of Science Degree 1/2012-PRESENT

WESTWOOD COLLEGE

Professional Experience

Bel Air Bay Club 10/2011-PRESENT

Hostess/Server Pacific Palisades, CA

Greet guests and assist with questions and directions at reputable, fine dining membership club.

Recognized for outstsanding customer service and taking the initiative by coordinators,customers,and management

Handled up to 400 guests at corporate arties and weddings

Catered to high end, celebrity clientele and accommodated to specific,detail oriented customer needs;handled $400 cash at cash bars;handled customer conflicts and assisted Wedding Planners

V.A Roseburg 11/2010-12/2010

Volunteer Administrative Assistant Roseburg,OR

Demonstrated excellent multi-tasking skills while carrying out the following duties;typed memos/letters,filed,attended meetings,made copies,answered phones,filled out paper work,took minutes,and carried out data entry of confidential information;organized fundraiser events.

CBA Productions 11/2008-3/2009

Sales Representative Anaheim,CA

Made 200 daily outbound calls to businesses for fundraising events

Exceeded sales quota by selling 10 weekly spots on the air for radio station affiliations

Fulfilled sales quota of bringing 4 sales per day;consistently solved customer problems

Ten's Restaurant 9/2004-10/2006

Waitress Tucson, AZ

Recognized by customers,and management for outstanding customer service and taking the initiative;served 500 guests per day and handled $500 daily transactions

The Arrowhead Regional Medical Center 9/2000-4/2001

Security Officer Colton,CA

Patrolled,ensured the safety of thousands of mental patients at the hospital;completed hourly observation logs. Covered long night shifts and overtime when needed. Handled conflicts,escorted patients,corresponded with the Police Department,and assisted with emergency crisis situations