WENDY DENNIS
**** ********** *****, *******, ******** 23238
804-***-****• *****.*****.******@*****.***
FRAUD ANALYST /MANAGER
Accomplished management professional, with the ability to interact with clients and vendors in multiple environments. Exceptional communicator, with strong multi-task, time management, and organizational skills. Specialize in all aspects of fraud prevention, mitigation, and collateral analysis.
PROFESSIONAL EXPERIENCE
SUNTRUST MORTGAGE, Richmond, Virginia • 2009-Present
Division of SunTrust Banks, Inc., one of the nation’s largest financial services companies with $170B+ in assets.
Collateral/ Fraud Analyst /Vendor Management
Responsible for managing Collateral/Fraud for the Short Sale/Loss Mitigation department. Trained employees regarding fraud trends and identifying fraud and misrepresentation. Manage Loss Mitigation within the department. Perform quality assurance reviews on a nationwide basis. Serve as liaison between senior executives, President, Project Management, Procurement and Vendor Management teams. Monitor the quality of the appraisers completing reports for the bank and maintain a quality database.
Consistently ensure accuracy from collateral valuations and protect the institution for undue collateral risk.
Monitored short sale applications for Fraud
Audited mortgage files..
Assisted in Vendor Management, including S.O.W, and Contracts.
Fraud management, including monitoring and reporting suspected fraud.
Member of the Fraud Consortium for SunTrust Bank.
FISERV PORTFOLIO SERVICES, Boulder, Colorado • 2006-2009
Leading global provider of information management and E-commerce systems for the financial services industry.
Collateral Analyst, Portfolio Fraud Mitigation
Wrote reconciliation reviews for distressed value, foreclosure, and market value. Analyzed appraisal products for pre- and post-funding loans. Provided written responses and reconciled appraisal products in conjunction with various broker price opinions. Utilized data sources such as but not limited to: BPO’s, Realquest, Casa, Sitex, Trulia.com, Realquest.com, Yahoo Real Estate, Zillow.com, AVM’s, Google Earth, and MLS. Performed due diligence and vetted reconciliations.
Effectively performed fraud mitigation reviews and vetted loans for key clients such as Goldman Sachs, Fifth Third Bank, JPMorgan Chase Bank, and many others.
MORTGAGE GUARANTEE INSURANCE CORPORATION (MGIC), Milwaukee, Wisconsin • 2004-2008
Founder and leader of private mortgage industry, serving 3,300+ lenders across the U.S. and Puerto Rico.
USPAP Compliant Review Appraiser
Performed USPAP compliant reviews nationwide. Utilized data sources such as Realquest and various other websites.
BEAR STEARNS (formerly Encore Credit), Irvine, California • 2004-2006
Global investment banking / financial services organization.
Senior Collateral Analyst / Risk Analyst
Performed risk analysis of appraisals for pre-funding, audit, and due diligence, including, but not limited to, use of online data research, AVM’s and geographic information, with consideration given to underwriting criteria. Provided written responses to reconcile value discrepancies between original appraisals and investor drive-by’s or Broker Price Opinions. Notified manager of any suspected misrepresentation or fraud. Monitored conditional or unacceptable appraisers.
EXPERT APPRAISAL, INC., Romeo, Michigan • 1995-2004
Full-service appraisal firm.
Manager/Review Appraiser
Maintained daily production, accounting, and forecasting. Developed business plan. Conducted internal reviews on staff appraiser files. Managed daily operations of 16 employees. Managed client accounts receivables, payroll, independent contractors, invoicing, and collections. Maintained employee health plans and hiring and firing of employees.
Developed effective business plan; also obtained office space and negotiated rental agreements for two offices.
Managed a staff of 16 people.
EARLY CAREER NOTES (full details on request)
THE APPRAISAL COMPANY, Farmington, Michigan / Staff Appraiser
TRW, Southfield, Michigan / Staff Appraiser / Appraisal Coordinator / Licensed Staff Appraiser
EDUCATION
Business Management Coursework
Michigan State University, Lansing, Michigan
Undergraduate Coursework
Oakland Community College, Bloomfield Hills, Michigan
REAL ESTATE / APPRAISAL TRAINING
Middleton School of Real Estate
Michigan Institute of Real Estate
Anthony School of Real Estate
The Appraisal Institute School of Business Management
A-d Appraisal
PROFESSIONAL AFFILIATIONS
Member of the Fraud Consortium (2010- Present)
National Association of Women Business Owners (1994-2004)
Member, National Association of Independent Fee Appraisers (1996-2003)
WENDY DENNIS Page 2 *****.*****.******@*****.***