Customer Service Accounts Payable

Lori Gringhaus

* ***** ****

Hicksville NY *****

516-***-****

*********@*****.***

Objective: To obtain a position that will broaden my knowledge, and enable me to apply what I have learned.

Education: Queens College the City University of New York, Flushing NY

Degree: Bachelors Degree of Arts

Major: Accounting

Minor: Economics

GPA: 3.2

Relevant coursework:

Passed all three parts of the IRS VITA Certification exams,

Active participant in NYSSCPA

Skills: Microsoft Excel, PowerPoint, QuickBooks, Word

Experience: Queens College, Volunteer Income Tax Assistance (VITA) program for 2011 Tax Season

IRS Certified Volunteer Tax Preparer

-Actively Participated in the Queens College VITA program

-Interviewed tax clients and responded to their concerns and inquiries

-Prepared Federal and New York State tax returns

-Prepared daily reports summarizing the activity at the site

-Contacted clients to resolve issues with rejected tax returns

Glen Cove Center for Nursing and Rehabilitation Business Office

Accounting Assistant, 2006-present

-Match and Code Invoices

-Enter, Post and Reconcile batches into Accounts Payable database

-Process checks and check payroll times sheets

-Enter cash receipts

-Process monthly bank reconciliations

-Assisted in state audits by finding discrepancies in question

Glen Cove Center for Nursing and Rehabilitation

Receptionist/Secretary, 2004-2006

-Operate telephone switchboard to answer, screen and forward calls

-Handle all levels of customer service including inquiries and complaints

-Open, sort & distribute incoming correspondence

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