Customer Service Sales

DONALD R. WEISSINGER

**** ***** ******** ***. ******** CA 91740

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QUALIFICATIONS Page 1 of 2

• Environmental Engineering (9 years) – Chemical treatment of wastewater, boiler water, cooling water, potable water, solid and liquid hazardous waste management (collection, manifesting, disposal and reporting), gold reclamation, air quality management with thermal oxidation (regenerative and recuperative) and catalytic oxidizers, interface with regulatory agencies

• Manager/Supervisor (4 years) – Industrial electronics service, motion control system repairs and retrofits, chemical process operations, laboratory functions, waste management, preventative maintenance service, plant maintenance and repairs

• Manager/Administrator (5 years) – Vendor qualification and validation, purchasing, customer service, scheduling, general management and establishment of procedures, distribution management

• Project Engineering/Management (9 years) – Design engineering, specification analysis, contract negotiations for capital equipment, manage the installation and start-up of equipment, oversee the design, modifications, approval and execution of equipment construction drawings

• Process Engineering (6 years) – Process audits, troubleshooting, process optimization with modifications of procedures, chemistry and control, establish standards of procedures and quality control

• Sales/Marketing (6 years) – Motion control equipment service, rebuilds and retrofits, variable frequency drives, preventative maintenance programs, specialty chemicals, water management programs, identify markets, sales forecasts and action plans

• Technical Support (10 years) – Product research, product development, technical writing, technical liaison, product training, field and lab studies, revisions of product bulletins and MSDS, estimating, proposal writing

• Computer Consultant (11 years) – PC Desktop, Server and Network (LAN, Wi-Fi, VPN, Domain Controlled with Active Directory and Peer-to-Peer) systems administration, maintenance and training, security and backup programs, cloning and recovery, troubleshoot and repair, equipment and program installations, upgrades and email/ project/ vendor management. Experienced with OS(Windows 98, Me, 2000, 2000 server, XP, 2003 server, Vista, Win7 and 2008 server), MS applications (Office 2000, 2003, 2007, 2010 professional), Proprietary applications (ADP, ACCPAC, E2 SHOP, LOGOS Church/Facilities Management, TRACKMAX) and Mobile product integration (cell phones- Android, iPhone; PDA; iPad)

PROFESSIONAL EXPERIENCE

Computer Consultant – Fit 4 Duty Consulting, Glendora, CA (Self-Employed, 5/2001-Present)

Sole-proprietor providing onsite, remote offsite and telephone support to commercial, industrial, small business and residential clients; provide with PC, server and network systems administration, security and back-up, email and web filtering administration, maintenance and troubleshooting, repairs and equipment/application upgrades, cloning and data recovery, new specification of systems/components/applications, vendor management, purchasing, installation and setup, peripheral component integration, and training

PROFESSIONAL EXPERIENCE (continued) Page 2 of 2

Technical Sales Manager - Digital Electronic Research, Orange, CA (9/97-5/2001)

Provided sales and service management, customer service and general management, design engineering and project management for an industrial electronics system integrator, which provided repairs, rebuilds and retrofits of motion control systems in the metal, foam, glass processing industries, municipalities and HVAC market. Estimated, proposed and sold projects, repairs and preventative maintenance services. Engineered, purchased and managed the installation and start-up of equipment and motion control systems. Established, developed and maintained customer and vendor alliances. Identified and developed new applications and markets.

Project Engineer/Manager - Contracted to Cegelec Automation, Pomona, CA (2/97-9/97)

Reviewed, modified and edited training and quality assurance manuals. Designed, modified, approved and executed construction drawings for the completion of multiple water and steam test stations for a Korean nuclear power plant.

Applications Engineer - Smith Engineering Company, Ontario, CA (3/91-5/96)

Designed, estimated, proposed and negotiated the sale of capital equipment (thermal and catalytic oxidizer systems for the destruction of airborne volatile organic compounds) nationally and internationally. Reviewed specifications, interfaced with clients and vendors, and designed air pollution control equipment to meet local, national or international air quality standards for worldwide industries.

Senior Technical Service Engineer - Dexter Electronic Materials, Industry, CA (12/89-2/91)

Provided external/internal support of process chemical sales to the printed circuit board manufacturing industry in the western states. Provided customer process audits, troubleshooting, process optimization with products and process control, field installations and lab or field follow-up of products; developed products from lab studies to field-testing; provided project management, revised product bulletins, created Material Safety Data Sheets and identified/tested waste treatment products.

Manager Chemical Processes - Xcel PCB Division, Pasadena, California (11/88-11/89)

Managed the manufacturing of printed circuit boards. Managed department of 32: supervisors, operators and maintenance personnel. Directed the manual and automated operations of electroless/electrolytic plating, scrubbing, chemical stripping and etching, wastewater treatment and laboratory functions. Reviewed chemical vendors; modified processes and started-up new operations. Worked with EPA, County and local agencies to maintain compliance with wastewater and hazardous materials regulations.

District Representative - Burmah Technical Services, Burbank, California (2/86-11/88)

Sold Water Management Programs in Southern California territory. Designed, sold and serviced chemical treatment programs for wastewater, process, boiler, cooling and potable water systems in commercial and industrial accounts.

Field Applications Engineer - Omron Electronics, Cupertino, California (4/84-12/85)

Provided technical support of electromechanical component sales in the western states. Responsibilities included distribution management and technical liaison to customers, sales representatives and distributors. Duties included group product training, managing international communications, coordinating engineering and component specification and establishing sales forecasts and action plans.

Consultant - Contracted to Usanco Inc., Azusa, California (4/82-3/84)

Responsibilities included product research, product development, and management of chemical processes for deodorant production and testing processes to determine and inspect quality. Initiated, performed and evaluated field-test for bacteria culture results to determine new and modified products’ potential. Results: increased product line, increased products’ shelf life expectancy, reduced material costs and increased chemical sales.

EDUCATION

BS - Chemical Engineering, 1982

California State Polytechnic University, Pomona, CA

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