Customer Service Data Entry

J A C Q U E L Y N A B A T A N

***** ******** ***

Palmdale, ca, 93552

phone: 661-***-****

*************@*****.***

OBJECTIVE

To obtain a position where I can utilize my skills and over 8 years experience in all phases of office administration to grow within the company.

SKILLS

Typing/Data Entry

10 Key Internet Navigation

A/R & A/P

Customer Service

Heavy Phones

Word / Excel

Handle Confidential Matters

Conflict Resolution

Take Initiative

Work in Team / Independently Resourceful

EXPERIENCE

RGIS Inventory speicalist, 25115 Avenue Stanford Ste A,Valencia, CA 9135

Auditor, January,2007 to October 2009

Provide accurate, reliable and efficient inventory by counting products

TCA, 6116 Fulton Ave Van Nuys, CA 9140

Personal Assistant, 1996 to 2004

Answered continuous phone system for casting calls and site information,

Contacted performing extras regarding costume, locations and set times,

Data entry,

Processed applications,

Collected and tracked fees,

Maintained reports and administrative duties.

Lake Elizabeth Golf & Ranch Resort,, Lancaster , CA

Presentation Director, April, 2004 to March,2006

Heavy outbound and inbound calls daily, Customer screening,

Third party verification and eligibility,

Sale and promote services,

Provide excellent customer service,

Maintain tracking log,

Meet weekly quotas

Follow up with customer to ensure satisfaction with services.

Doctor’s Corner, 11565 Laurel Canyon Blvd San Fernando, CA 91340

Medical Front Office Receptionist, January, 2002 to Febuary, 2004

Verified patient history,

Information and insurance eligibility,

Processed insurance forms,

Collected co-payments,

A/R & A/P,

Appointment setting,

Heavy phones,

Chart preparation,

Customer service.

Lakeside Medical, 14901 Rinaldi St # 201 Mission Hills, CA 91345

Front Office Receptionist, 2002 (Temporary Assignment)

Greeted patients,

Answered 16 line phone systems,

Processed insurance,

A/R & A/P,

Made deposits,

Kept precise medical records,

Prepared charts,

Scheduled appointments

Processed lab test results.

EDUCATION

Antelope Valley College, 3041 W Avenue K Lancaster, CA 93536

CERTIFICATE, 2004

Automotive Collision Repair, Refinishing

General Education

Los Angeles Harbor College, San Pedro, Ca

General Education,

Child Development Disadvantage & Exceptional Children

Sierra Adult School, 21633 Avenue 24 Chowchilla, CA 93610

graduate,

Office Administration & Computer Applications Certificate

Palmdale High School, 2137 E Avenue R Palmdale, CA 93550

Diploma,

References Available Upon Reque

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