Ann Arbor, MI ***** Phone 313-***-****
Email *********@*****.***
Cedric Sheldon Carter
Objective A Communications position that requires excellent interpersonal, organizational, and supervisory skills.
Experience April 2007-Present Enterprise Rent-A-Car Ann Arbor, MI
Customer Service Agent
• Prepare vehicles for daily rentals
• Assist branch in gaining rental vehicles for our branch
• Transport vehicles between different Enterprise branches
• Deliver rental vehicles to customers
• Pick up perspective customers for rental
May 2006 Comerica Bank Ann Arbor, MI
Customer Service Representative
• Assisted customers with daily banking transactions.
• Directed customers with opening money market accounts, savings accounts, mortgages, and credit cards.
• Helped branch bring in new corporate accounts
September 2006 Circuit City Stores Inc. Ann Arbor, MI
Warehouse Supervisor
• Coordinated daily tasks to warehouse associates.
• Organized daily product flow strategies with my co-workers.
• Assisted in the coordination of yearly inventory count
June 2004 Detroit Police Department Detroit, MI
Junior Police Cadet Supervisor
• Supervised Detroit urban youth while cadets performed volunteer tasks for senior citizens
• Mentored teenagers (helped them organize resumes, interviewing tips, and managing banking accounts)
• Helped prepare teens for life after high school
Education 2001-2008 Eastern Michigan University Ypsilanti, MI
• B.S., Business Communications – April 2008.
Awards Enterprise Rent-A-Car
• Number 1 branch three months straight
• Best customer service score 7 out of 12 months
Circuit City
• Best shrink rate in the Michigan district
Comerica Bank
• Customer sales leader in my first two months
Detroit. Police Department
• Voted best supervisor by worksite managers