senior collection specialsit

KESHA PATEL

** ******* ****

GREENVILLE, SC *****

PH# 864-***-****

**********@*****.***

COLLECTIONS/CUSTOMER SERVICE/DATA ENTRY/RECRUITER POSITION

OBJECTIVE: An individual who is very hardworking looking for challenging position where I can best utilize my Office Automation Skills in Collections.

PERSONAL: FOREIGN LANGUAGES: SPEAKS/READ/WRITE: HINDI/GUJARATI

WORK EXPERIENCE:

07/-13-09 - PRESENT RESURGENT CAPITAL SERVICES (1-800-***-****)

WORKING DAILY ON 30 TO 60 DAYS PASS DUE 2ND MORTGAGES ACCOUNTS

COLLECTING ON CREDIT ONE ACCOUNTS THAT IS PAST DUE

BEEN TOP PERFORMER EVERY MONTH

10/7- 07/2009 CLEARCHECK 864-***-****

WORKING COLLECTION ACCOUTS IN CALL CENTER

COLLECTING ON DIFFT CLIENTS STORES NFS CHECK

NSF COLLECTIONS CHECKS FOR RESIDENTIAL/COMMERCIAL ETC.

USED SKIP TRACING SYTEM ACCURINT

TOP COLLECTOR EACH MONTH

01/03 – 09/07 COMCAST CABLE 856-***-****

CUSTOMER SERVICE IN TROUBLESHOOTING INTERNET SERVICE.

ANSWERED INCOMING CALLS, HELPED CUSTOMER RESET THERE CONNECTION, RESET PASSWORD ETC.

08/01-07/02 TOTAL DEBT MGMT 800- 466-2300 x516

COLLECTION REPRESENTATIVE

RECOVERY SPECIALIST

RECOVERY DEPT THAT’S ALL CHARGED OFF ACCOUNTS

CLIENTS: MARKETPLACE BANK, SAFEWAY BANK, SEC.LINK, HAVERTYS, PRINCIPLE BANK, JUNIPER BANK, SECURITY FIRST NETWRK, ADVANCE AUTO, ETC.

BUDGET OF MNTH $24,000 COLLECTED $55G

1999-2001 SITEL CORPORATION (NAFS) 770-***-****

COLLECTION REPRESENTATIVE

CAPITAL ONE CREDIT CARDS

WORKING 30-179 DAYS DELINQUENCY ACCTS

01/97-10/99 FIRST FAMILY FINANCIAL SERVICES

COLLECTION REPRESENTATIVE

WORKED COMMECIAL ACCOUNTS: RETAIL STORES, AUTOMOBILE LOAN MOBILE , HOMES ==BUCKET 30-90 DAYS

01/95-12/96 UNLIMITED ACCESS INC.

WORKED AS RECRUITER

DID TELEMARKETING, INTERVIEWD REPS FOR DIFFERENT POSITIONS

AWARDS: ALWAYS HAVE BEEN MAKING BONUS EVERY MONTH TOP COLLECTOR OF THE MONTHS

EDUCATION:

05/08/97 CERITICATE OF COMPLETION IN PROFESSIONAL RECRUITER

THE BRECKENRIDGE GROUP

05//96-06//96 CERTIFICATE OF COMPLETION IN MICROSOFT OFFICE 4.3

UNLIMITED ACCESS

07/90-02/91 OFFICE AUTOMAITON CERTIFICATE

RECIPENT OF HONORS AND PERFECT ATTENDANCE

07/88-07/89 UNION COUNTY COLLEGE

BUSINESS MANAGEMENT

SKILLS: PROFICIENT IN MICROSOFT OFFICE

REFERENCES: AVAILABLE UPON REQUEST.

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