Field Service Engineer
Resume:
Rastous Daniel Jr.
Atlanta, Ga. 30339
Email address: ********@**.*****.***
OBJECTIVE: To obtain a position with an organization where I can become an asset to the overall success of the company.
EDUCATION:
Middle Georgia Technical College; Warner Robins, GA
Microcomputers Servicing Technical Certificate, Dec.2003
CCNA 1 Networking Basics Certificate, March 2004
Microsoft MOUS Technical Certificate, March 2004
CCNA 2 Routers and Routing Basics Certificate, June 2004
Computer Repair Technician Certificate, September 2004
Visual Basic Program Technical Certificate, May 2005
Microcomputer Specialist Diploma, May 2005
Commercial Truck Driving Certificate (CDL) Jan. 2006
Devry University; Atlanta, Ga.
Actively Pursuing Technical Management Degree, BS
EXPERIENCES:
Ericsson Plano, Texas
Associate Engineer
Feb.2011-September 2011
Performs all physical and mechanical installation activities
Performs cabling, power and grounding activities-fiber, coax, & power installations
Delivers work assignments, communicates, dresses and assists customer in a professional manner
Reads and stays current on installation documentation
Inventory of all job-related material
Integration of LTE 4G Networks
Install Cisco SIAD MWR 2941-DC and Ericsson RBS6601 MU Dull for AT&T LTE 4G Network
Terminate power for RAYCAP DC6-48-60-RRU
GPS Installs of AT&T LTE 4G Networks
GTech Corporation Atlanta, Georgia
Field Service Technician/ Driver/Vsat
Jan.2009-March 2010
Deliver Lottery Machines to retailers 24foot Box Truck/Straight
Install Satellite Communication Systems/Radio Communications
Run cable for communication networking
Commissioned Alturas 602 and 604 gaming system
Travel throughout the state of Georgia setting up lottery machines ITVM
Installed CPU, keyboards, mouse, printer, video card and modems on Play Central
Customer service provided to all retailers
Scientific Games Corporation; Atlanta, Georgia
Jan.2008- Jan.2009
Field Service Technician
Deliver Lottery machines to retailers 16 & 18 ft. box truck
Overall maintenance of Georgia Lottery PC equipment kiosks and operating systems
Utilize Remedy System call center software for troubleshooting tickets
Run automatic diagnostics programs to resolve problems on ITVM & Play Central
Install, modify, clean and repair computer hardware and software & replace hard drives
Troubleshooting all Georgia Lottery ITVM machines statewide
Ensure customer satisfaction to all retailers in assigned territory
Staley Inc. Atlanta, Georgia
Aug. 2006 – Jan. 2008
Data Communication Technician
Installed computer network systems/move and rack equipment
Terminated fiber optic cable & cooper cable, crimp & run data cabling infrastructure
Installed, operated, and maintained all electronic equipment
Provided communication of data within LAN/WAN
Worked on various construction sites within the Southeast installing cable networks
Video Conferencing/Security Cameras and video installations
Installation &Implementation of CCTV, Phone, Wireless, and POS technology
Wireless (RF) Radio Frequency Applications
Client/Customer Service
Winn Dixie Market Store; Dublin, Georgia
Nov. 2004 – Nov. 2005
Grocery Manager
Ordered store inventory for effective inventory control
Managed all merchandise on floor to be stocked
Supervised all stock crew associates
Prepared schedule work hours of duty for crew
DataTech Inc.; Alpharetta, Georgia
Sept. 2002 – Jan. 2004
Field Service Engineer
Installed CAT3 and CAT5 and terminated at the jack and patch panel
Installed, terminated, and tested voice and data cable
Terminated and tested voice data cable with recognition of color coding
Installed Fiber Optic cable for information power system upgrades
CCTV, Phone, Wireless, Video, Data and POS Installations
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