Human Resources Resource
Resume:
MONICA C. MAYS
OBJECTIVE
To plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee relations, compensation, recruitment, personnel policies, and regulatory compliance.
EXPERIENCE
2009- Current Alphastaff Houston,TX
Human Resources Business Partner
Manage 50 clients with over 3000 worksite employees in Houston, San Antonio, Austin, and Dallas, TX.
Serve as the subject matter expert/HR Representative to the client’s management team. Heavily involved in taking employee complaints, conducting investigations of employee claims, and assist with recruiting, writing positions statements and attending mediations as the client’s advocate to ensure resolution.
Conduct trainings and webinars throughout the year for client and employees. Trainings include: Harassment, Discrimination, and Diversity, Performance Management, Conducting Terminations, and etc.
2008–2009 Mercer Outsourcing/United Health Group Houston, TX
Senior Employee Relation Specialist
Provided coaching and consultation to over 10,500 exempt/non exempt employees in multiple sites and states. Responsible for all employee relations functions including providing coaching and guidance to management and employees on personnel policies, merit rules, and employment laws.
Completed sensing’s and downsizings throughout the country.
Active member of the diversity team. Coaching, managing, and consulting for exempt and non-exempt employees.
2004–2007 First Franklin/Merrill Lynch Houston, TX
Human Resource Manager
Trained new employees in multi-state/site on company policy, procedure, and defined job descriptions.
Designed, developed, and implemented HR policies and procedures.
Analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
1998–2004 Aurora Financial New Orleans, LA
Marketing Representative/Human Resource Generalist// Human Resource Specialist
Conducted employee and management training on company policies and procedures.
Processed, trained and supervised new hires
Developed new programs to attract and retain staff/facilitated change in organization to help transition all levels.
EDUCATION
1995-1999 Louisiana Tech University Ruston, LA
Consumer Affairs/Business Administration
SKILLS
Microsoft Office Suite: Word, Excel, PowerPoint; WordPerfect Suite, PeopleSoft, CRM, and Seibel
Contact this candidate