Customer Service Electrical

WILLIAM R. EADS

*** *** **. **** #**** Bradenton, FL. 34205

941-***-**** ********@*****.***

OBJECTIVE: I want to apply demonstrated skills, education, and experience to a challenging engineering position with opportunities for growth and advancement as well as bring to your organization enthusiasm, dedication, responsibility, and an excellent work ethic.

SUMMARY OF QUALIFICATIONS:

1 Proficient with Microsoft Windows, Word, Excel, and Outlook

2 PC setup, installation and programming

3 Familiar in PLC

4 Analog and Digital Electrical circuit design and development

5 Excellent troubleshooting skills

6 Experienced in system operations training, collections, and customer service

7 Excellent communicator, in person and print

8 Skilled manager of time, resources, and personnel

9 Organized and attentive to detail

10 Works well under pressure and consistently meets deadlines

11 Achieves company goals and maintains standards

EMPLOYMENT HISTORY:

10/10 – Present Phoenix-ink, Sarasota Fl.

Bench Technician

1. Troubleshoot Printed Circuit Boards on Test Printers, Relay Boards, and 24V ICT Boards.

2. Electrical circuit specification development

3. Replace power supplies.

4. Troubleshoot CPU and repair or upgrade firmware.

5. Defragment, re format hard drives.

6. Work with PCB manufacturer to improve on the construction.

7. Troubleshoot and Repair CCFL touch screens and monitors.

8. Provide IT support to company when needed.

9. Help in the Design and Engineering of new equipment.

10. Product testing/validation

11. Production test equipment specification and development

12. PCB layout reviews

11/09 – 10/10 Robson Corporation Sarasota, FL

Technical and Engineering Manager

1. Work with clients, troubleshooting electrical components on Digital Signs.

2. Test electrical components with volt/ohms meter and Oscilloscope. .

3. Calibrate electronic measuring equipment.

4. Troubleshoot CPU and repair or upgrade firmware.

5. Defragment, re format hard drives.

6. Work with component manufacturer to improve on the performance of equipment.

7. Product testing/validation.

9/06 – 9/09 RADIATION ONCOLOGY CENTERS OF SOUTHWEST FLORIDA

Facilities Supervisor

1 Supervise and organize outside contractors for three different facilities.

2 Perform building maintenance, carpentry, plumbing, and electrical.

3 Work with Varian and Siemens medical equipment (Linear Accelerators).

4 Help in calibrating Linear Accelerators and various CT Machines.

5. Trained in OSHA, Certified Instructor

6/02 9/06 GREY WOLF CONSTRUCTION, Grand Blanc, MI

Owner

1 Built custom homes.

2 Worked with Olympia in Detroit, Michigan, remodeling Hockey Town Café, Redwings locker room, and Co America Park.

1/97 6/02 MANSFIELD CORRECTIONAL INST., Mansfield, OH

Correctional Guard / State Sniper

1 Maintained key and lock control.

2 Supervised over 118 inmates.

3 Was a part of the State Tactical and Response Team. Served as a State Sniper (one of only three in the State).

EDUCATION:

Graduation 8/09 ITT TECH OF TAMPA, Tampa, FL

Associate’s Degree, Computer Electrical Engineering Technology

Courses included DC Electronics, AC Electronics, networking concepts, digital electronics.

Achieved Academic Honors and remained on Dean’s List for entire school enrollment

3.9 GPA

Graduation 6/04 MOTT COMMUNITY COLLEGE Burton, Mi

Associate’s Degree, Business Management

Courses included General Management, Business Management, Behavioral Management, and Kinesiology

3.5 GPA

MILITARY:

1/92 1/00 UNITED STATES MARINE CORPS, Cuba, USA

NCO, earned several awards for excellent service.

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