High School Pvt Ltd

Siddhant Singh

A-*** Vinayak Apartments, Opposite Link way Estate, New Link Road, Malad West Mumbai - 400 064

Mobile Number : 992*******/022-********,

Email Id : *****************@*****.**.**

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Objective:

To obtain a position that involves constant learning and thus establishing a benchmark in the Service Industry.

Experience synopsis:

Over 2.3 years of experience in the Service Industry as a Customer Relation Advisor & 6.5 years of experience in Multimedia Agency as a production Controller currently working with (BANK OF AMERICA INDIA IN COLLECTIONS DEPARTMENT).

Personal Detail

Date of Birth : 27th October 1983

Marital Status : Married

Nationality : Indian

Qualification : HSC from K. J. Somaiya College of Science and Commerce (2001-2002).

SSC from St. Mary’s High School (1998-1999).

Additional

Qualification : Ms-Office (Word, Excel, Powerpoint), Internet.

Languages

Known : English

Experience Summary:

Hutchison 3 Global Services ( 2008 July – 2010 September)

Customer Relation Advisor - (Mobile Broadband & CC Mailbox (Wriiten Response)

• Managing Outbound & Inbound Calls for Customers of 3 Mobile and Broadband customers helping them with billing and payment related queries.

• Later moved to CC Mailbox handling Written response acknowledging customer’s queries through letters and emails.

Right Image Films Pvt. Ltd. (2002 January – 2008 May)

Sr. Production Controller - (Advertising &Publicity)

Handling artist schedules and all post production and pre-production work. Was also involved as an assistant directors in the projects produced by the agency. Co-ordination with clients and arranging properties as per requirement.

BA CONTINUUM INDIA PVT LTD (A BANK OF AMERICA COMPANY) (2011 JAN – Currently Working)

Team Member ( Collections Department)

Collecting on payments due on Mortgages.

Helping Customers to get assistance in regards to loan modification.

Achievements

Hutchison 3 Global Services Ltd.

• Achieved 1st Position in stack racking in entire Mumbai and Pune Vertical (July 2008 – December 2008) • Was a part of the “Dream Team” Award achieved for overall performance from July 2008 –December 2008.

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