ROBERT C. BELMONTE
**** ******** **. ** • Grand Rapids, MI 49546 • 616-***-**** • **********@*******.***
QUALIFICATIONS:
Strategic leader and proactive catalyst for revenue, profit, & organizational growth offering proven management, sales, & consulting services’ experience with enterprise application software solutions such as ECM/BPM with OnBase, SharePoint, Kofax, Readsoft, NSI, E-Copy, FabSoft, etc, and ERP/CRM/E-Commerce solutions such as MAPICS, JBA, QAD, JD Edwards, MS Dynamics & more. Proven ability to excel at sales & IT management, software sales, pre-sales, project management, & consulting in a net new and existing client base, and be a strong management leader of the same positions. Effective communicator with C-Level executives. Possess multiple industry vertical applications expertise such as healthcare, manufacturing, distribution, construction, financial services.
KEY ACHIEVEMENTS
EXECUTIVE MANAGEMENT LEADERSHIP
• Grew brand new ECM (Document Management) business division revenues from zero to an annual $1m along with creating professional services team, and implemented best practices for sales, operations, & accounting resulting in 20 new OnBase clients and the development of a regional OnBase User’s Group.
• Boosted ERP software firm customer orders 50% year-to-year by restructuring sales and customer service team organizations.
• Achieved #1 software reseller affiliate ranking in North America with JBA International in first full year with 11 new ERP enterprise customer accounts.
• Reduced company operational expenses 45% through conducting analysis and implementing applicant-staffing profiles for Fortune 500 targeted contract-to-hire services’ company and increased customer/applicant end of contract hire--acceptance rate to 99%.
• Improved sales production of new hires 35% by creating and implementing new hiring/training curriculum programs and restructuring sales performance measurement and compensation programs.
SALES LEADERSHIP
• Managed the sale of 20 net new OnBase ECM clients in 2 years for start-up Content. Mgt. Division and created an annual revenue stream over $1m from the ground up.
• Launched and developed $1m in revenues for start-up Automotive supplier/EDI software firm in 2 years.
• Recognized as the #1 salesperson for both DSI and IBM’s Agent Program: produced $1.8M in revenues, $350K in profit to DSI, 22 new accounts, and over 200 software licenses (MAPICS/DMAS).
• Achieved the single largest software re-implementation services contract ($200K) in SAI company history by organizing and implementing a marketing and services territory plan.
• Achieved the #1 single largest sales ($1m+) & top sales $$$ in MAPICS software revenue over 4 years.
• Earned IBM 100% Club sales ranking 5 of 7 years in addition to multiple managers’ awards.
CAREER HISTORY
CPR CORPORATE TECHNOLOGIES (GRAND RAPIDS, MI)………………………………………2011-CURRENT
SENIOR ACCOUNT MANAGER
Sell IT Infrastructure and Cloud solutions to both global and mid-size companies in both a net new account and growth account territory. Solutions include Cloud computing, EMC, VMWare, Microsoft, HP, Cisco, & more.
APPLIED IMAGING, (GRAND RAPIDS, MI)……………………………………………………………2007-2010
MANAGER-CONTENT MANAGEMENT DIVISION
Successfully created and executed departmental business & sales plan to grow document management software sales, implementation services, & support solutions around the Hyland Software OnBase solution. Recruited, hired, and developed team along with strategic OnBase solution alliances such as ReadSoft, Kofax, Reform, Fujitsu, NSI AutoStore, DigiDocFlow, & more. Created 20 new OnBase software clients, best practices for sales & professional implementation services & support, and key business partner relationships. Achieved $2m in revenues in initial 3 years with 99% client retention rate.
HLY, INC., (GRAND RAPIDS, MI). 2002-2005
Owner, President
Served as president/owner of this software development sales and professional services/consulting start-up firm, specializing in EDI software for the automotive supplier industry. Developed all business and strategic planning as well as bank financing and financial management. Personally executed all business development, sales, and marketing activities events such as trade shows like AutoTech. Sold eight new and three strategic competitive replacement accounts. Created Project Implementation Methodology for all installations. Recruited & managed all personnel, business/channel partners, and forged vital technology business alliances. Developed all operational methods, reports, and information to allow for analyses, forecasting, and change based on key performance indicators.
ROBERT C. BELMONTE
616-***-**** • **********@*******.***
CAREER HISTORY CONTINUED
MANUFACTURING ACTION GROUP INC., (GRAND RAPIDS, MI). 2001-2002
Director of Sales
As sales and marketing director of Windows-based ERP management software product for North America, created and managed a sales and marketing plan to increase sales and channel partners. Personally sold new accounts to assist sales results. Hired, trained, and developed sales team.
• Implemented national marketing campaigns to increase sales volume and professional services via the internet and inbound sales staff.
RCB & ASSOCIATES, (GRAND RAPIDS, MI) 1999-2001, 2006
Manufacturing Industry Software Consultant
Developed own clients in West Michigan for software consulting professional services. Sold and completed several software selection projects including ERP, data warehousing, and EDI software solutions.
• Created a principal relationship with local-owned EDI software owner, which evolved to a business partnership/ownership.
ZIEMBA, KIENAST, & ASSOCIATES AND THE ZIEMBA GROUP, (GRAND RAPIDS, MI) 1993-1999
Vice President of Sales and Partner (1997-1999)
Developed and executed business and marketing/sales plans to successfully develop and expand professional services and software license revenues to new accounts of all sizes in Western Michigan. Responsible for all sales initially prior to developing the sales organization, JBA/technical consultants, and affiliate channel relationships
• Attained the highest rankings with JBA and IBM business partner programs.
Senior Manufacturing Sales Consultant (1993-1997)
Sold professional consulting services, MAPICS XA ERP software, and IBM AS400’s to both new and installed accounts for mid-sized manufacturing enterprises in western Michigan. Created a business consulting group for automotive supplier manufacturers. #1 contributor in sales for software licenses $ services. Increased billable rates for MAPICS services over 65% (from $600 to $1,000 per day).
• Sold the largest transaction ($1M+) in the group’s history to Lobdell-Emery (an automotive supplier).
SOFTWARE ALTERNATIVES, (GRAND RAPIDS, MI) 1992-1993
Senior Sales Representative
Marketed and sold professional consulting and technical services in western Michigan. Increased customer account base by 25% in the first full year on quote. Improved billable rate for SAI consultants over 40% per service contract. Developed internal education for SAI technical consultants to increase awareness of company business opportunities within the manufacturing industry.
• Successfully developed joint marketing relationships with regional IBM offices to increase new account sales for SAI.
STRATEGIC RESOURCES INC, (KANSAS CITY, MO). 1990-1992
Vice President of Sales
Identified, designed, evaluated, and utilized company resources to attain sales revenue objectives of SRI, including sales/recruiting personnel, training curriculums, sales aids, and informational systems. Led sales, staffing, all employees, and business operations on a daily basis.
• Personally increased services revenue in major accounts, with clients including Bell Atlantic, FedEx, and Mobile Oil.
DATA SYSTEMS INTERNATIONAL, (KANSAS CITY, MO) 1988-1990
New Business Sales Representative and Manager
Promoted to market and sell IBM and DSI complementary midrange products and services to both new and installed accounts specializing in the manufacturing and distribution industries. Sold over $1M in product revenue per year. Provided training and consulting to IBM and DSI sales representatives.
• Successfully developed and maintained joint sales and marketing program with IBM and complementary business partners.
IBM Corp--Account Marketing Representative (Joplin, MO)…………………………………….1980-1987
Sold IBM midrange hardware and software solutions to all industries and to both new/installed accounts.
Achieved 5 IBM 100% Clubs, and multiple Regional & Branch Manager awards for sales achievements.
EDUCATION
Master of Business Administration, Marketing Management, Southern Methodist University, Dallas, TX
Bachelor of Arts (with honors), Economics, University of Notre Dame, South Bend, IN
Catholic Central High School, Muskegon, MI.
Associations:
APICS: American Production, Inventory, & Costing Society
Automotive Industry Action Group
IBM iSeries West Michigan User Group
Microsoft Partner’s Association of West Michigan
Notre Dame Alumni Club of Grand Rapids: Past President and current board member: fundraising chairperson, selected ND Alumni Person of the Year-2008
NMU Wildcat Football Parent Association: Personally created and current chairperson