Call Center Rep., Mailroom, Receptionist, File, Scan Clerk
Resume:
TERRENCE C. COLEMAN
Portland, OR 97209
**********@*****.***
Profile: Experienced professional with excellent customer service skills. Have worked extensively in conducting face-to-face and phone interviews. Demonstrated abilities working in environments dealing with both walk-ins and scheduled participants. Specialization in actively seeking job leads and matching those leads to clients, to assist them in their employment search. Enjoys a fast-paced work environment interacting with people from diverse backgrounds. Work well with a team or on independent projects.
Easter Seals Oregon
Zogby International Sept. 2007 – Sept. 2009
Utica, NY Telephone Interviewer
Via computer-generated calls, offered respondents the opportunity to participate in completing opinion polls on a variety of topics, such as political, consumer products and market research polls.
Courtesy Cab Co. Jul. 2007 – Sept. 2007
Utica, NY Driver
Drove radio-dispatched cab, would pick-up client where dispatched to, take client to desired location, accept fare and dispense change as needed.
Staffworks Temp. Service Jul. 2006 – Aug. 2007
Hartford, NY
Various light industrial temporary assignments
St. Elizabeth Medical Center Sept. 2001 – Sept. 2006
Utica, NY Mailroom Clerk
Sorted incoming and outgoing mail. Delivered incoming mail to appropriate units throughout the facility. Operated all of the various mailroom machinery. Applied appropriate postage to all out going mail and delivered out going mail to post office. Maintained the cleanliness of the mailroom and the machinery. Called in for machinery repair from the appropriate service companies. Drove medical center’s vehicles when needed.
Staffworks Temp. Service June 1998 – Sept. 2001
New Hartford, NY
Sorted incoming and outgoing mail. Delivered incoming mail to appropriate units, learned to operate all of the mailroom various machinery. Maintained the cleanliness of the mailroom and machinery, plus any other duties as assigned.
Education:
Mohawk Valley Community College Utica, NY
Major: Media Marketing Management
Skidmore College Saratoga Springs, NY
Major: Psychology/Social Work
Military Service
New York State National Guard, 107th Military Police
Honorable Discharge
United States Army, 82nd Airborne Division
Honorable Discharge
References:
Debra Crane 503-***-****
Chris Login 503-***-****
Mary J. West 315-***-****
Cynda Stevens 503-***-****
Frank Calaprice 315-***-****
Daniel Mattais 315-***-****
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