Executive Assistant Customer Service

Career Goal: Obtain a position and become a valued team member, using my organizational and project management skills and experience to benefit an organization.

Education and Certifications

• B.A. Psychology University of Texas at Austin

• M.L.T. (ASCP) Medical Laboratory Technician Certificate

• M.T. (ASCP) Medical Technologist Certificate

Skills and Qualifications

• 5 + Years of Executive Assistant experience

• Superior Customer Service Etiquette

• MS Word 2007, Excel, PowerPoint , Visio, ADP, Lotus Notes

• Type 70 WPM, Data Entry

• Organized Flight, Hotel and Car Travel arrangements for Executives

• Able to resolve Customer Grievances

• Facilitated Corporate Wide staff meetings

• Made arrangements for Executive and staff meeting

• Organized 300+ staff company events

Career History Summary

AppleOne, SWTx Conference for Methodist Church and Tri-Starr Personnel San Antonio, TX

Various temporary assignments April 11 Present

• Worked for Association Management Services in Legal and Collections

• Worked for Harland Clarke as Executive Assistant in Legal Department for Sr. VP and General Counsel

• Worked for United Methodist Center as Executive Assistant for Conference Secretary/Treasurer

Law Office of John Lane & Associates San Antonio, TX

Executive Assistant and Paralegal February 10--April 11

Coordinated office support procedures for Law Firm practicing General Civil Law

• Organized and maintained calendar

• Tracked time and billing

Office Team--KIPP Aspire Academy San Antonio, TX

Executive Assistant June 09 February 10

Provided support for COO/CFO for a Private Charter School

• Organized and scheduled activities using MS Outlook

• Assisted Financial team with efficiency saving ideas.

• Located and recommended vendors following RFP procedure

• Met deadlines using project management skills

• Assisted analyzing data, researching information, problem-solving and coordinating projects

• Maintained confidentiality while performing Finance and Administrative duties

Emivest Aerospace Corporation San Antonio, TX

Manufacturing Administrator (Executive Assistant) July 05 – May 09

Provided Clerical Support for COO and VP of Manufacturing

• Researched, populated, managed, and updated reports for C-level Executives, VPs and Managers

• Maintained calendars of executives; organized and coordinated daily activities of executives

• Acted as liaison with HR, Supply Chain, Executive, Finance, Payroll and Manufacturing departments

• Attendance Monitor

• Company-wide event planner, travel planner, and office supply ordering

• Created and updated informational databases

• Updated department rosters

• Assisted in writing and implementing policies and procedures

• Assisted in analyzing data, researching information, problem-solving and coordinating projects

Paralegals’ Plus San Antonio, TX

Paralegal January 05 – July 05

Provided paralegal duties for Porter, Rogers, Dahlman & Gordon with Database work on complex commercial case

Branton & Hall, P.C.; Stumpf, Craddock, Massey & Pulman; Shelton & Valadez San Antonio, TX Paralegal April 01 – November 04

Provided office support for Plaintiff’s Personal Injury; Medical Malpractice; Commercial Litigation; and Insurance Defense firms

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