Customer Service

Geri Boldt

*** ***** ****** **

Collierville, TN 38017

Home Ph# 901-***-****

Cell Ph# 901-***-****

Email- *******@*********.***

QUALIFICATIONS SUMMARY

Office Management Accounts Receivable Customer Service

Inventory Control Purchasing Outstanding Phone Skills

PROFESSIONAL EXPERIENCE

Design Elements Inc.

2006-2008

Sales Rep, Memphis, TN. May 2007 - August 2008

Responsibilities included cold calling on a list of customers, contacting and servicing existing customers, and following through with sales from order entry through installation. I was the top sales person in terms of revenue dollars.

Customer Service Rep, Memphis, TN. October 2006 - May 2007

Responsibilities included placing orders, problem solving, scheduling installation of product and tracking shipped orders to ensure our customers received service better than their expectations.

HOMEMAKER 1995-2006

ARROW PEST CONTROL 1992-1995

Office Assistant, Effingham, IL, October 1992 – March 1995

Responsibilities included point of contact customer service, accounts receivable, and office supply purchasing. Trusted with depositing daily receipts. Automated a manual ticket process which saved five hours per week preparing these documents.

SHERWIN WILLIAMS COMPANY 1991-1992

Inventory Control Technician, Effingham, IL, April 1992 - October 1992

Responsibilities included finding misplaced finished goods using the automated warehouse control system, making adjustments to perpetual inventory from cycle counts, order reconciliation, order auditing, and order staging to ensure work queue stayed full in a 750,000 sq. ft. distribution facility.

Customer Service Rep, Effingham, IL, June 1991 – March 1992

Responsibilities included routing orders based on customer needs, expediting same day orders, and tracking shipped orders to ensure our customers received service better than their expectations.

EDUCATION

Quincy University, 1988-1991

Elementary Education Major

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