Customer Service Sales Representative

Eric Tiefenthaler

**** * ******.*****

Phoenix, AZ 85032

Phone 712-***-****

E-mail: ********@*****.***

Qualifications

I have a strong background in customer service, business to business selling, and the ability to build lasting relationships with existing clients and new prospects.

Education

1987-1992 Bachelor of Arts, Communication Studies, The University of Iowa

Employment

2006-2012 Shipping and Receiving, Carroll Coolers

Organized and maintained warehouse facility for walk-in cooler company. Reconciled incoming materials, inventory management, and logistics for shipment of finished product. Member of first-aid and safety committees.

2004-2006 Group Sales Representative, Apple Vacations

Sold wholesale travel (air and hotel) to travel agents across the United States. Provided excellent customer service to inbound phone inquiries and booked travel packages for large groups to Mexico and the Caribbean. Drafted contracts, quoted rates, and processed bookings from initial sale through departure.

2002-2004 Outside Sales Representative, Wurth USA

Sold wholesale shop supplies to auto body and car dealerships. Grew a sales territory in the northwest suburbs of Chicago by daily sales calls, product demonstrations and servicing accounts. Promoted inventory management system to larger shops and dealerships to control costs and increase profitability.

1997-2001 Contractor Sales, Foxworth/Galbraith

Counter sales position, selling building materials to local contractors. Processed orders via phone, in-store customer service, reconciled billing orders via computer. Sold special order doors and windows and assisted customers with product knowledge.

References available upon request

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