Gregory T. Hayes Resume
Resume:
GREGORY TYRONE HAYES
Raleigh, NC 27604
Email: **************@*****.***
OBJECTIVE: MCSA Certified Professional skilled with attention to detail seeks an opportunity in information technology to assist company in meeting their information technology goals.
PROFESSIONAL TRAINING
A+ and IT Technician Certified
Network+ Certified
Microsoft Certified Professional (MCP)
MCSA Certified
Air Transportation Craftsman
Blueprint Reading & Sketching
Symantec Ghosting (Imaging)
EDUCATION
4/2007 - Current TechSkills, Microsoft Certified Systems Administrator (MCSA), Raleigh, North Carolina (expected certification completion date of October 1, 2008)
1983 Wilson Technical College, Machinist Diploma, Wilson, North Carolina
PROFESSIONAL EXPERIENCE
Sanmina – SCI
Research Triangle Park, NC 27709 3/03 – 3/07 (BUYOUT FROM IBM)
Quality Assurance Auditor JOB RELOCATED
Identified fundamental design and/or manufacturing problems of computer assembly that have the potential to impact customer satisfaction. Responsible for debugging and troubleshooting of computer system to ensure computer meets customer needs. This involved verifying proper boot sequences and bios levels, configuration validation, attaching peripherals and performing a system diagnostics to insure the system is assembled to customer satisfaction.
United States Pope Air Force Base
Security Clearance Secret
53rd Aerial Port Squadron (Technician) 4/03 – 4/04 (One-Year Active Duty)
Air Transportation Craftsman - Shift Supervisor
Directed and managed air transportation activities. Responsible for the planning and departure of military air transport and personnel. Prepared and maintained air movement records and reports. Performed fleet services on aircraft. Verified eligibility of cargo and mail offered for airlift.
IBM Corporation
Research Triangle Park, NC 27709 7/89 - 3/03
Quality Assurance Tester
Utilize appropriate IBM internal procedures and documentation to perform image verification and testing. Seek probable cause or possible trend changes to identify or eliminate root cause of problems.
Provided feedback to World Wide Quality and Developmental Engineers on operating system failures.
Installed additional hardware and software to troubleshoot and diagnose customer field issues.
DNS Electronic Materials
Research Triangle Park, NC 27709 11/87 – 7/89
Lead Process Operator
Lead trainer for new Process Operators of Silicon Wafer production manufacturing operation. Assisted with the flow and control of production and management support as well as pre and final operation of silicon wafer production.
ABLE Machining and Electronics
Box 443 Aviation Parkway, Morrisville, NC 27602 11/84 - 11/87
Machinist
Utilize drawings, machine tools, and precision measuring instruments to create finished products to
customer specification. Inspects and examines machined parts to determine if they meet specification on the drawings. Efficiently operate all standard machine tools. Knowledge base and sound judgment to perform any bench layout or machine tool operation.
REFERENCES: Available upon request
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