Lisa Heredia/ Apartment Property Manager

Lisa Heredia

State of Florida Notary Public

Apartment Property Management with a 12+ years experience

• Tax Credit/Bond Compliance Certified – Keeping well organized files has helped with the various demanding reports. Yearly or Monthly.

• Section 8 – Accurate and clear information on all requirements from city or county housing has allowed maintain good relations with case managers as well as inspectors.

• Marketing – Design a marketing program to attracted new prospects and maintain a high occupancy, and focusing on resident retention to minimize property expense.

• Budget Keeping – Minimize expense, maximized the financial returns.

• Team Leadership – Supervised and implemented training for new recruits provided superior leadership, direction and guidance for a team of 5 plus employees; mentored several staff members to win promotions across the industry.

• Resident/Vendor Relations – Maintaining satisfy residents will maintain a high amounts of renewals and minimize vacancy turns.

• Excel, Word, Works, Yardi-Voyager & Enterprise, WIZ, Tenant Pro 7.0, REM, Rent Roll, AMSI, MRI

Professional Experience

Assistant Manager (184 Units) 2006 – 2008

Timberfalls Apts. (Formerly Cagan Management/Now Harbor Group) Tampa, FL

Property Administrator 2004 –2007

Multiple Properties, Hilltop Investments Tampa, Brandon, St. Petersburg, FL

Leasing Agent 2004-2004

Horizon Place Apartments, Equity Residential Tampa, FL

Leasing Consultant 2003-2004

Manhattan Palms Apartments, Tampa, FL

Property Administrator (138 Units) 2002-2003

Sunset Place Apartments St. Petersburg, FL

District Assistant Manager (App. 1150) 2000 -2002

Horizon Pointe Tampa, FL

Assistant Manager. (128 Units) 1998 -2000

Multiple Properties, B.C. Tampa Properties, Inc Tampa, FL

Assistant Manager (232 Units) 1997 -1997

Hidden River Apartments Tampa, FL

Property Manager (96 Units) 1995 -1997

Parkland Apartments Tampa, FL

Education

State of Florida Housing Tax Credit Certification Tampa, FL

Lorman Education Services Florida Landlord and Tenant Law Seminar Tampa, FL

HUD & City of Tampa Fair Housing Training Tampa, FL

Bay Area Apartment Association CAM I, NALP Tampa, FL

KH.M.II Management Training, Leadership Workshop, Customer Service Monterey, CA

University Of Puerto Rico Business Management Associates Degree Rio Piedra, PR

Personal Skills

• Management

• Customer Service

• Bilingual: speak, read, and write fluent Spanish.

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