IT

Justin T. Cook

**** ***** ***** *****: 937-***-****

Kettering, OH 45439 Email: *******@*********.***

OBJECTIVE

To obtain a career in Management Information Systems, Computer Network

Administration, and related work.

To obtain a career in Accouting/Banking Industry

EDUCATION

Wright State University Dayton, OH

Bachelor of Science in Business June 2003

Major: Management Information Systems

New Horizons Learning Center Yellow Springs, OH

Troubleshooting Users for Windows XP April 2004

Implementing a Microsoft Windows 2003 Network Structure September 2004

CompuMaster Workshop Dayton, OH

Understanding Networking Fundamentals September 2004

Mastering Internet & LAN Security November 2005

RELEVANT SKILLS

● Windows Operating Systems, Windows 95, 98, 2000, and XP

● Windows Network Operating Systems, NT, 2000, and 2003

● Active Directory

● Network Administration

● Computer Literacy and Office Automation

● Computer Science Basic Concepts

● Accounting Principles

● Installing hard drives and memory

● Upgrading Operating systems and drivers

WORK EXPERIENCE

The Citizens National Bank of Southwestern Ohio Dayton, OH

IT Manager June 2002 –

June 2009

● Managed the bank’s computer systems (LAN) to maintain proper functioning of data flow and network security

● Managed the file and document servers to ensure optimal storage capacity and quality

● Served as the bank’s Internet/Electronic Banking Coordinator

● Maintained and updated all computer hardware and software

● Coordinated with bank departments and advise with regard to the impact and areas affected by the updates

● Advised senior management with regard to computer and technology related issues

● Served as the bank contact person for Premier Networks, CSI, Harland, Autosig, Funds Xpress, Fedline, and other software vendors

● Prepared access and setup for customer use of online banking

Classics Realty Oakwood, OH

Assistant Administrator January 2002 –

June 2002

● Developed exceptional communication skills with clients and co-workers

● Prepared reports, pamphlets, and brochures for advertisement to home buyers

● Offered new solutions and suggestions to the broker

● Researched and analyzed home properties for potential market opportunities

McDonald’s Jeffersonville, OH

Swing Manager June 1998 –

December 2001

● Started as a crew member learning the fundamentals of a business environment

● Promoted to a swing manager in just over a year

● Increased communication skills through one-on-one contact with customers

● Enhanced public relations by handling customer complaints effectively

● Created independent proficiency in production and service to customers

● Corrected troubleshooting problems with cash registers and printers

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