data warehousing, business analyst. system analyst. report writer.

Steven Courtnage

** ***** **. *****, ** • 724-***-**** • *******@*****.***

EDUCATION Penn State Erie, The Behrend College

Bachelors degree in Management Information Systems, May 2011

RELEVANT ACADEMIC EXPERIENCE

Certifications

• SAP Certification received May, 2011

Reporting Systems

• Created Dynamic reports via Crystal Reports (conditional formatting, drill down capability, etc.)

• Enjoy working with business intelligence objects

• Used OLAP data with Cognos Transformer/PowerPlay & Excel Pivot Tables

• Extract data from legacy systems using Monarch

• Used data mining/visualization tools such as KnowledgeSeeker & Tableau

• Confident with Impromptu Administrator

Systems Analyst & Systems Implementation

• Wrote numerous use cases

• Familiar with UML, agile & iterative software development

• Worked with a team of peers to develop & implement a working online rental system (Access database, with ASP.net)

• Participated in requirements workshops

Database Skills

• Learned SQL and comfortable writing queries

• Designed relational databases along with star schemas

• Comfortable designing, testing, and implementing Data Warehouse ETL solutions

Operations Planning & Control

• Attained more detailed knowledge on planning & control systems

• Processed material master records, sales orders

• Created/maintained BOM’s, Work stations

INTERNSHIP

Partnership Erie

• Developed websites for non-profit organizations

• Implemented Droopal, a content management system, for the clients websites

• Confident with CSS

Computer Skills

Software: Microsoft Office, Photoshop, Dreamweaver, Tableau, Crystal Reports, Cognos

Transformer/PowerPlay, Monarch, KnowledgeSeeker, Power Designer, Impromptu Administrator, SSRS

Languages: Java, VB.NET

WORK EXPERIENCE

Crew member Dobbins (food service) 2007-2011

• Became a leader in the workplace as a result of experience & work ethic

• Attained proper food handling and cooking techniques

Landscaper/Maintenance Oakstreet Wholesale Nursery Summer of 2009

• Was highly regarded as a result of work ethic

• Learned to help customers communicate effectively with other (Spanish speaking) workers despite a language barrier

Crew member Disaster Restoration Services Summer of 2005-2008

• Learned technical skills involved in restoration; painting, drywall repair, water removal, demolition

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