Implementation Specialist

Irwin M. Chevlin

* ******* ***. **** ****, NY **545

H: 516-***-****, C: 516-***-****, *****@*******.***

Implementation Specialist

Business Process Flow Analysis Fast ROI, Performance Improvement Communications

Stakeholder and User Acceptance Customer and Vendor Relations Resources Planning

Change Management Cost Management

• Experience in managing a software implementations and business process change by executing, monitoring and controlling projects till closure.

• Effective use of relationship building techniques to gain stakeholder and user acceptance

• Strong leadership with an emphasis on client and employee education.

• Highly analytical yet focused on the final result.

• Proven ability through Business Process Analysis that led to processes that increased productivity, performance improvements and a fast ROI.

• Writing System Gap Analysis and Technical change requests.

• A combination of understanding business functionality and technical experience in ERP, PLM, SCM, WMS and CRM applications and how they relate.

• Manage existing accounts for continued annual support agreements and Upgrade Opportunities and new products.

Career Highlights:

 Managed ERP implementations with a go live with weeks of contract being signed.

 Point Person involved with multi vendor software application (PLM, Inventory Control, Demand Planning & Warehouse Management) interfaces.

 Managed Software Development Life Cycle.

 Managed technical staff on all new EDI templates and versions for fully integrated EDI translator, including the J.C. Penney Transportation Management System

 Designed customer relationship management functions integration with ERP application.

 Responsible for integrating RF Scanners into application, for production control, payroll tracking and inventory control.

 Supervised warehouse staff of 35+ employees.

Professional Employment

NEW GENERATION COMPUTING, NEW YORK, NY

Project Manager / Business Analyst, 2004 – 2008

Software Development Company for Tier 1 and Tier 2 companies.

• Involved in Quality Assurance of applications.

• Conducted Pre-Sales Discoveries in order to prepare customized Sales Demos.

• Customized Implementation Project Plans and Gap Analysis reports with proposed process changes and application customizations.

• Conducted high-level business process analysis as well as detailed departmental analysis with deliverables of Cross Functional Process Flowcharts, Business Process Analysis Reports,

AS/AP OF GEORGIA, Roswell, GA

Director of Technical Support and Professional Services, 1994 – 2004

ERP software developed for manufacturing companies.

• Oversaw development and implementations of manufacturing and financial application

• Managed technical staff to attain client customizations to reflect generally accepted manufacturing and accounting principles.

• Interacted and counseled with CFO’s, CEO’s and COO’s extensively to facilitate efficient implementation and develop streamlined processes and procedures.

I.C. CONSULTING SERVICE, Tamarac, FL

President, 1992 – 1994

Consulting service

• Provided advice and deployment of software packages to bring about growth and profitability.

• Facilitated in development and maintenance of internal auditing controls to ensure accurate transaction flow and minimize risk of fraud and illegal activities.

SIMON SEZ, INC., HIALEAH, FL

Director of Operations, 1979 – 1992

Manufacturer of women’s boutique quality clothing

• Directed accounting staff, production staff and distribution staff.

• Monitored customer credit decisions, product pricing, and cash management and cost controls.

• Tracked and audited software transactions.

• Researched and implemented new software system, resulting in attaining savings of 90% in pending bad debts and increased productivity and timeliness of financial reporting.

• Implemented in-house collection processes resulting in substantial savings of outside agency fees.

• Designed and integrated risk management application with financial institution to limit economic risks from failing financial positions of customers.

COMPUTER SKILLS

Microsoft Visual Studio, Microsoft Office, Microsoft Project, Microsoft Visio, Crystal Reports

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