Customer Service Administrative Assistant

Mandy Evert-Aleman

***** ********* ****** #***, ******** CA 90501

(C) 310-***-**** (E) *****.*****.******@*****.***

Career Overview

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary and administrative assistant

Professional Experience

09/2002 - 07/2012 Raffaello Research Laboratories, Inc. Torrance, CA

Executive / Administrative Assistant

• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

• Daily office operations including managing all incoming and outgoing calls for the office and handled all incoming and outgoing correspondence via email and schedule management on behalf of the President and for the company.

• Provided proficient customer service support to all existing and prospective clients.

• Assisted with assigning tasks to associates, staffed projects, tracked progress and updated directors and clients as necessary.

• Computed, recorded, and proofread data, records and reports.

• Received and processed incoming purchase orders.

• Processed accounts payables on a monthly basis as well as processed monthly invoices and statements.

• Coordinated travel arrangements for the President and company employees.

12/2000 - 09/2002 Continental Graphics Los Angeles, CA

Administrative Assistant to the General Manager

• Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development for the General Manager.

• Responsible for compiling Weekly/Monthly Various Reports such as Sales Reports, Weekly Meeting Minutes, etc.

• Processed internal office supply orders.

03/1998 - 12/2000 Interstate Personnel Services Torrance, CA

Front Office Administrator / Receptionist

• Managed daily front office operations including managing all incoming and outgoing calls for the office and handled incoming and outgoing correspondence via email.

• Handled various aspects of Human Resource duties such as processing all incoming applicants’ paperwork and resumes, verifying identification and working eligibility, etc.

Skill Highlights

● Office management ● Document & report preparation

● Customer service ● Spreadsheet development

● Project management ● Filing and data archiving

● Knowledgeable in Microsoft Outlook, ● Meetings & event planning

Word, Excel, PowerPoint, Quickbooks ● Travel administration

● Business Correspondence

Contact this candidate