Quality Engineer

WILLIAM E. DONALDSON

**** *. ********* **. #*** Ph: 480-***-**** Tempe, AZ 85282 **************@***.***

OBJECTIVE:

Quality Management or senior Quality Engineering career opportunity with a progressive organization totally committed to a defined Quality mission.

SUMMARY:

Versatile professional with over twenty-five years experience in Quality, Manufacturing, Engineering and Supplier Management. Career highlights include significant contributions to leading companies in the diverse industries of Semiconductors, Electronics, Defense and Aerospace. Impressive technical and cross-functional experience encompasses all major aspects of the Quality profession.

PROFESSIONAL EXPERIENCE:

B/E Aerospace – CONSUMABLES MANAGEMENT(formerly Honeywell), Chandler, AZ/Fort Worth, TX – Global distributor of commercial and defense aerospace consumable hardware. Sr. Quality Engineer (2003 – Present) Developing and improving Quality processes and procedures at the corporate distribution facilities. Major achievements and initiatives include:

Obtaining superior supplier performance metrics. Supplier 12 mo. PPM defects performance was reduced to <1500 vs. 2000 PPM max. goal. Conducted numerous Process Compliance Audits at local and national suppliers.

Coordinating Root Cause/Corrective Action investigation. Personally initiated supplier Corrective Action Requests, individually responsible for closure of >100 CARs. Maintained an on-time completion/process effectiveness rating of >97% (goal 95% min).

Directing a Six Sigma Greenbelt Project to completion in 2006 and 2008, improving internal Inspection department performance to achieve:

Reduced inspection lots in backlog by 273 for total inventory savings of $269K.

Improved debit processing percentage by 18% to recoup $301K.

Reduced average inspection lot processing time by 8.85 days.

Reduced inspection ‘VOID’ reports from an average of 47/mo. to 18/mo.

Nine separate members of the project team were awarded CS-Six Sigma Plus Greenbelt certification.

Significantly reducing distribution center nonconforming inventory. Returned over 1400 nonconforming material lots for requalification testing totaling $1.2M. In Preliminary Review Board, dispositioned $100K’s value inventory for return to supplier or other processing.

Partnering with CS customers to resolve Quality issues and improve performance, including:

On-Time Delivery to customers improved to 98% from 91%.

Quality returns(RMAs) from customers reduced by 30%.

Improved CS customer Escapes to <5000 vs. goal of 6700 max.

Maintaining internal CS Quality system compliance, facilitate customer and supplier audits.

Directing Preliminary Review Board, lead cross-functional teams to resolve Quality issues.

WILLIAM E. DONALDSON page 2)

FSI International/Microlithography Division, Dallas, TX – Global supplier of photolithographic processing systems used in microelectronics manufacturing. Sr. Quality/Supplier Quality Engineer (2001 – 2003)

• Directed cross-functional teams to accomplish Compliance Audits of potential suppliers for MLD division, develop audit criteria.

• Continuously improved supplier performance metrics as measured through the company SAP operating system to achieve division Supplier Certification objectives.

• Supervised Qualification testing of system and sub-system completed products in MLD Manufacturing and supplier Source Inspection. Developed Quality inspection procedures and work instructions, directed department personnel.

• Executed and maintained division internal and supplier Corrective Action system, published and maintained associated performance metrics.

• Conducted initial investigation of customer Quality issues, coordinated cross-functional corrective action response, published and maintained performance metrics.

• Drove cross-functional effort to achieve and maintain division ISO9000:2000 Certification transition, generated and edited division ISO- operating procedures.

• Initiated continuous Quality Improvement in division Manufacturing including ESD control, 5S program and tool/instrument calibration system.

Applied Materials Inc., Austin, TX – Global supplier of semiconductor processing systems, services and equipment. Sr. Supplier Quality Engineer (1995 – 2001) - Developed supplier performance and served as chief liaison between the supplier base and company Engineering, Manufacturing, and Procurement functions. Major achievements included: - Developed and qualified critical supplier manufacturing processes through planning, design, control and certification (Process Qualification Plan). - Administered supplier business/quality planning, management, and review. - Qualified suppliers through systematic use of ISO 9000 compliance audits(SEMATECH Quality Assessment). - Initiated and closed formal Corrective Action Requests required from suppliers. - Supervised Material Review Board disposition of supplier nonconforming material, coordinated corresponding corrective actions. Teledyne Geotech Corp., Dallas, TX - Manufacturer of electronic seismic data measurement equipment. Quality Assurance Manager (1993) - Developed and managed corporate initiatives pertaining to the ISO 9000 certification process, including assessment and generation of ISO 9000 processes and procedures. Supervised inspection staff, managed internal quality audit functions, coordinated cross-functional review of nonconforming material, administered internal and external supplier corrective action. Luminator - Mark IV Industries, Dallas, TX - Manufacturer of transportation display and lighting systems. Quality Assurance Engineer (1990 – 1993) - Performed all responsibilities of the Quality Engineering function: Supplier QA - Supplier surveys/audits, source inspection, establishment of ISO9000 contract Quality requirements, supplier evaluation, supplier corrective action. Manufacturing QA - SPC process capability measurement and control, internal process and procedure audits, training of manufacturing and QA personnel, Quality Information System development. Customer Service QA – Cross-functional coordination with customers for immediate complaint resolution, facilitation of customer source inspections, first article inspections, and audits. Material Review Board - Direction of MRB to disposition nonconforming material and initiate corresponding corrective action. Design Review - New product development support through generation of cross-functional Project Quality Plans. General Dynamics/FW Div., Fort Worth, TX – Defense manufacturer of advanced military aircraft. Procurement Quality Assurance Engineer (1987 – 1990) - Developed TQM and SPC initiatives, coordinated engineers in the company implementation of TQM, trained personnel in the fundamentals of the Supplier SPC Certification Program.

WILLIAM E. DONALDSON page 3)

EDUCATION and QUALIFICATIONS:

Bachelor of Mechanical Engineering, Auburn University, Auburn, AL

Master of Business Administration, University of Houston, Houston, TX

Certified Quality Engineer, American Society for Quality(current member)

SPECIAL TRAINING:

Lean Manufacturing TQM/Continuous Improvement

Six Sigma Quality Improvement ISO9000:2000/AS9100, TUV Rheinland

SEMATECH Supplier Assessment Project and Process Management

Quality/Lead Auditor, Det Norske Veritas DOE, FMEA, GD&T and CMM TUTOR

Corrective/Preventive Action, DNV Microsoft Office computer applications

Series 22 and 63 Securities License

Contact this candidate