Quality Control Management

Jennifer L. Herriges

414-***-**** • ********-********@***.*** • http:www.linkedin.com/in/Jennifer-Herriges

BACKGROUND SUMMARY

Quality and Safety System Expert with extensive experience and accomplishments in a variety of aspects of quality and safety. Expertise in team leadership, project management and employee development and training in the areas of safety and quality. Skilled in:

• ISO, cGMP

• Root Cause Analysis

• CAPA

• Team Management

• Project Management

• Budget Management

• 5S activities

• Technical Training

• Hazmat/Incident command

• Department Goal Setting

• Equipment purchases

• SOP coordination

• Varied Analytical Tasks

• Technical Writing

PROFESSIONAL EXPERIENCE

SIGMA ALDRICH CHEMICAL COMPANY, Milwaukee, WI 1986 to 2011

Supervisor, Quality Control 1998 to 2011

Directed laboratory team of 24 working in five laboratories including, Chromatography, Wet Chemistry, NMR, Trace Metals (Inorganic Spectroscopy) and Physical properties. Monitored workload, workflow and coordination of testing methods for 40,000 products. Mentored and assisted growth potential for all members of staff through projects, semiannual reviews and daily tasks and conversations.

• Served as US Liaison with European Affiliates to obtain REACH Specifications for products analyzed in US.

• Led World Wide QC team to coordinate 20+ analytical methods and approach to analysis and reporting for consistency throughout the corporation. (Trace analysis, chromatography, physical testing, Titrations)

• Created and organized Quality Control department in becoming and remaining ISO compliant through developing processes, documenting operating procedures, training team and continual action to remain updated successfully for five years.

• Designed and organized safety plan for new lab building constructed on site, including evacuation plan, training building personnel and continuing improvements to the plan.

• Coordinated variety of lab teams and individuals on lab equipment purchases, installation needs, financing, instrument set up, quality check set up and daily use and propagation of training. Resulted in upgrading Instrumentation. Cost and budgeting for equipment purchases ranged from $100 to $750,000.

• Trained in process improvement and led teams in process improvement projects including time management, throughput, organization of workload and ergonomic enhancements. Achieved 5% cost savings improvement for a year and a half consistently.

• Lead department coordinator for hosting internal and external audits for Quality Control. Hosted process tours including explanation of quality and safety systems for fifteen years.

• Organized, edited and managed departmental operating procedures (300+) as Subject Matter Expert (SME) for QC department.

• Managed approval process for products. Process included assigning tests and analytical tasks for each product, reviewing all results, ensuring products met Identity, purity and impurity profiles for product specifications for 40,000 different products.

• Served as Compound Management Service (CMS) supervisor. Learned aspects of CMS system from order entry, order pulling, weighing, packaging, shipping and refilling of material on shelf. Assisted in writing SOPs for CMS area.

Chemist I and II, Quality Control 1992 to 1998

Performed a variety of Chemist roles including product reviewing and laboratory areas.

• As Reviewing Chemist, responsible for assigning analytical procedures and analytical tests to both in process and final products, reviewed and interpreted analytical results, ensured products met expected Identity, purity and impurity profiles for the product specifications. Products included inorganic compounds, organic compounds, flavors and fragrances and new product lines.

• As a Laboratory Chemist, responsible for HPLC analysis for department running approximately 250 separate LC analyses per month.

• Ran TLC analysis, ACS analysis, Solubility, Trace analysis (AA and ICP techniques), IR, MP, and ND20.

• Led and coordinated site and QC safety teams. Developed plans for awareness, training and perpetuation of safety in the company and the QC department.

Analytical Technician 1988 to 1992

Lab Aide 1986 to 1988

CARROLL UNIVERSITY 2004 Spring Semester

Adjunct Instructor, Chemical Safety

Taught chemical safety to chemistry majors. Covered topics of history, legal issues, federal regulations, incident management and general safety awareness. Organized lectures, projects, exams and grading.

EDUCATION

BA, Art History, University of Wisconsin – Milwaukee, Milwaukee, WI

MS, Safety, University of Wisconsin – Whitewater, Whitewater, WI

CERTIFICATIONS

24 hr Hazmat Technician

40 hr Hazmat Response

Incident Command

VOLUNTEER

Local Educational Assistance – St. Thomas Aquinas Academy

Pewaukee Opportunities Networking Group (P.O.N.G.) Leadership Team Member

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