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Sales Customer Service

Location:
Wauconda, IL
Posted:
February 02, 2012

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Resume:

Scott P. Haunroth *************@*****.*** 847-***-****

Outstanding customer service and sales professional with extensive experience in both inside and outside sales in a variety of industries with individual sales ranging from $300-$200,000. Enjoys great communication skills, ability to multi-task and operate in faced paced environment while maintaining great attention to detail. Extensive sales experience in professional atmosphere from one on one conversation to formal presentations.

Professional Experiences

Edwards Landscaping and Maintenance Inc. March 1996-Dec 2011

General Manager

Increased revenue in established business 400% in 2 years by utilizing exceptional customer retention and developing new marketing strategies.

Designed territory coverage utilizing prospecting and sales strategies that resulted in achieving quotas and revenue goals.

Identified, Developed and maintained relationships with decision makers that resulted in residual business.

Identified emerging markets and developed marketing tactics to increase revenue steam.

Created organizational format needed to maintain exceptional customer service at an acceptable profit.

Identified team qualities and positively influenced colleagues to achieve desired results.

The Mortgage Law Group

Senior Underwriter/Closer May 2011-Sept 2011

Target, qualify and enroll clients at call center in residential loan modification programs adhering to changing federal housing and banking laws to achieve increased sales activity.

Maintained an average of 190 inbound and outbound calls to potential clients resulting in increased sales and promotion.

Positively influenced colleagues by personally setting work standards to achieve sales quotas.

Basics Insurance Group Jan 1995-April 1996

Licensed Property/Casualty Insurance Agent

Exceeded sales quotas by identifying individual consumer needs and developing tactics and sales strategies advantageous to client.

Designed positive department sales competition that resulted in increased sales activity and increased company moral.

Waterfield Financial June 1993-Jan1995

Loan officer

Hunter that developed and maintained multiple relationships with realtors to consult with their client to up-sell in team effort.

Designed territory coverage and utilized sales strategies to achieve sales activity.

Organized and attended promotional activities that resulted in increased revenue streams.

Maintained vibrant relationships with clients by developing unique and innovative marketing strategies.

Personal achievements

Head coach of daughters park district softball team for five years.

Assistant coach of daughters travel softball team for five years.

PTA member at School District 211 for 10 years .

Education

Associates of Science Degree from Kishwaukee College



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