Theron Laroy McClary
Andrews, SC 29510
843-***-**** (Home)
803-***-**** (mobile)
Email: *************@*****.***
Objective
To obtain full time employment with a prominent company in the Information Technology industry that offers stability, growth, and advancement opportunities where I can utilize my skills as an IT Technician.
Work History
Wage Solutions, St. Charles, IL. (Jan. 2008 – Nov. 2009)
Warehouse Worker
-Load and unload tractor trailers
-Load customers vehicles
-keep track of inventory manually and computerized
Call Tech., Surfside Beach, SC. (March 2006 – Nov. 2007)
Help Desk Tech. (IB)
-Answer in bound calls from customers
-Assist customers with solving their internet connections problems
-Direct call to next level of Tech Support if necessary
-Document and log all calls
Technical Support Services, Conway, SC (Aug. 2002 – March 2006)
Help Desk Tech. 3
-Answer in bound calls from customers
-Assist customers with solving technical issues with their pc or laptop
-Set up appointment for technician to go out to customer’s home/office
-Document and log all calls
Fisher Digital Services, Myrtle Beach, SC (May 1998 – June 2002)
Satellite Installer
-Did all necessary work to setup and install satellite equipment in customers’ homes and offices
Education
Diploma, Kingstree Sr. High School, Kingstree, SC (Jun. 1992)
AAS-ES, Decker College, School of Tech. Louisville, KY (Dec. 2004)
AAIT-ITS, University of Phoenix online, Phoenix, AZ (May 2011)
References available upon request