JACQUELINE BRUSINO JOHNSON
C: 941-***-**** H: 941-***-****
Sarasota Region, Florida
**********.*******@*****.***
http://www.linkedin.com/in/jacquelinebrusino
PROFESSIONAL SUMMARY
Versatile Human Resources leader with Fortune 100 organizations. Demonstrated success in the areas of: DOD federal contracts, talent development, relationship management, performance improvement, managing multi site/geographically dispersed organizations within highly technical organizations. Competitive advantages include solid HR experience needed to succeed in highly matrixed and dispersed organizations.
CORE COMPETENCIES
Strategic Planning / Tactical Execution Project Management HR Policy Development / Deployment
Compensation Benefits Administration Succession Planning HRIS Management / Administration
Recruitment and Staffing Employee Engagement Workmen’s Compensation
Team Leadership Multi Site Multi Location Management International Travel
Multi National Projects Performance Management Employment Law
Union / Non Union Employee Relations Workplace Diversity and Inclusion Technical and Non Technical Hiring
PROFESSIONAL EXPERIENCE
SENIOR EMPLOYEE RELATIONS SPECIALIST (Corporate): Coca Cola Corporation, 2009 - Current
Responsible for supporting all business units in North America in the areas of employee relations, labor relations, corrective actions, terminations, harassment/discrimination investigations, hiring, legal concerns, and policy related issues. Conducts investigations on high risk employee concerns and recommends correct course of action consistent with company policies and practices. Serves as an internal consultant for employee relations and management consultant.
DISTRICT HUMAN RESOURCES MANAGER (Corporate): Wal-Mart, Inc., Florida Region, 2006 - 2008
Responsible for senior human resources activities within retail districts with staff populations in excess of 5600 employees. Ensures that employee activities are handled efficiently and effectively. Actively investigated high risk employee concerns and took action consistent with company policies and practices. Served as internal consultant for employee relations issues: corrective actions, terminations, harassment/discrimination investigations, hiring, legal concerns and other policy related issues.
• Successfully increased level of diversity goal to reflect community from 65% to 97%
• Developed internal “On boarding” program for new employees at minimal cost which decreased turnover of hourly and salaried personnel
• Successfully led and delivered management training program regarding union avoidance by training managers and supervisors
• Improved employee engagement over 3 Florida districts from 56% to full engagement of 100% through grass roots and meetings
• Successfully decreased the number of employee complaints by encouraging and enforcing the “Open Door.”
HUMAN RESOURCES MANAGER: The Home Depot Corporation, Virginia Beach, VA and Sarasota, FL 2003-2006
Developed and implemented a broad spectrum of HR activities. Managed Organizational Development, Strategic Planning, Compensation, Benefits, Employee Relations, Recruitment, HR compliance, Training, Staffing and Recruitment and Mass Hiring Events. Managed ADA, COBRA, EEO, FMLA, and OSHA compliance responsibilities.
• Successfully represented corporation in OSHA employee complaints, and Employment Commission hearings
• Developed and implemented recruitment programs using temporary labor during peak periods considerably decreasing personnel costs.
• Managed and created human resources departments for several newly opened facilities
• Monitored and controlled staffing and employee training budget by continual evaluation of training process and ROI
SENIOR HUMAN RESOURCES BUSINESS PARTNER: HR Consulting, Virginia Beach, VA 2002-2003
Provide general consulting and advice on administrative matters to small business owners on planning, resource management and human resources. Provided administrative analysis reporting and market position pricing, investigations and research requirements for legal and medical clients.
• Created several human resources departments for new companies through staffing, recruitment and business
• Successfully investigated fraud and abuse in workmen’s compensation and disability benefits cases for clients
• Became a Virginia State Licensed Private Investigator to investigate workmen’s compensation and benefits fraud for private clients
• Recovered outstanding payments from delinquent accounts from customers and vendors on behalf of my clients
MANAGER, HUMAN RESOURCES AND BUSINESS OPERATIONS: Lockheed Martin Corporation, Chesapeake, VA 1996 - 2001
Planned and implemented a broad spectrum of HR activities, including: Organizational Development, Strategic Planning, Compensation, Benefits, Employee Relations, Contract Negotiations, Staffing and Recruitment, HR compliance, Training and Leadership development. Planned, directed, and supervised work activities of a large HR staff relating to employment, benefit administration, compensation, employee relations, salary and performance management.
• Managed numerous medical benefits vendor contracts across several states and countries for an employee population in excess of 700
• Created annual performance process. Successfully managed and administered employee and managers performance plans
• Built human resources and business operations departments for new contract which was commended by the OFCCP audit manager
• Managed contract and sub contract requirements to ensure deliverables were in compliance with federal contract requirements
• Developed local policy and process handbook for employees. Standardized policies and procedures to meet federal contract requirements
MANAGER, HUMAN RESOURCES ADMINISTRATION: City of Hampton, Hampton, VA, 1994 - 1995
Developed a succession planning and training program for non emergency personnel, responsible for department administrative budget and resource allocation, staffing and recruitment, merit planning, awards programs, morale and welfare committees, volunteer services, labor relations, community and public affairs events and public meetings.
• Worked with union management to address employee concerns. Reduced grievances by 20% through consistent communication
• Implemented Leadership and Employee Relations training program for Supervisors which increased their promotion potential
• Established annual Senior Management Strategic Planning sessions to set direction for the Division
SENIOR ADMINISTRATOR, International Field Programs: Science Applications Int’l Corp, NASA Langley, Hampton, VA, 1990 – 94
Directed several overseas science missions for the NASA Atmospheric Science Research Program. Responsible for the selection of logistic team members and logistic requirements for procurement of services and supplies in the US and overseas sites. Traveled extensively throughout the US, Africa, South America and Asia in support of the project. Commended by SAIC and NASA several times for the efforts of myself and my team.
• Coordinated press briefings, public affairs activities and tours in the US and overseas on NASA aircraft science mission
• Negotiated and managed vendor contracts in the US and overseas to secure supplies and services for missions
• Managed numerous medical benefits vendor contracts across several states and countries
• Successfully managed logistics and administration of large, highly visible NASA research program, Was commended several times by NASA
• Developed expense and budgeting process for expense control, later adopted by the corporation for field program management
• Bonded purchasing agent responsible for all vendor negotiations and project costs
EDUCATION
Master of Science: Public Administration, Human Resources/Strategic Planning. Troy University, European Division, Ramstein Air Base, Germany
Bachelor of Science: Human Resources, Liberal Arts, State University of New York, Albany, NY
Associate of Science: Allied Health, Radiology, City College of San Francisco, San Francisco, CA