Manager Customer Service

Rebecca (Becky) Lyn Stockton

*** ** ******** ** *** #603 M. 832-***-****

Lawton, Ok 73505 *********@***.***

Professional Summary

Driven hardworking Medical Technologist with Associate in Science and

Certification in Health Sciences, Medical Laboratory Technician from The

George Washington University. Currently working on my ASCP/AMT

certification. Familiar with basic laboratory procedures and testing through

military training and 2 years’ experience in laboratory.

Licenses

ASCP/AMT certification in progress, should have within 3-4 months

Skill Highlights

Advanced word processing Test results interpretation

Phlebotomy knowledge Lab testing and reporting

HIPPA compliance Excellent lab practices

Sample checking Rapid tests (Strep A, Influenza, and RSV)

Trained in HIPPA compliance Quality control procedures

Complex problem solver

Test result validity verification

Blood bank background

Professional Experience

68 K - Medical Laboratory Specialist, August 2010 – Present

US Army – Reynolds Army Community Hospital – Ft. Sill, Ok

Prepared specimens for analysis and established proper chronological priorities in testing. Accurately recorded and reported test results according to established procedures. Carefully reviewed test results for accuracy. Recorded known control values from technical instruments to ensure reliability and accuracy in test results reporting. Performed both routine and emergency maintenance on laboratory instruments. Maintained current knowledge of developments in technical instrumentation. Quickly responded to and resolved all customer service issues in a timely manner. Executed hematological tests, including red and white blood cell counts, sickle cell tests, hemoglobin estimations, fragility tests, coagulation time and clot retraction time. Isolated, identified, typed and grouped bacteria and fungi present in bodily fluids, autopsies, skin scrapings and surgical specimens. Examined fecal samples to properly identify parasites and ova. Identified abnormal test results and referred them to the Clinical Laboratory Scientist for further review. Phlebotomy training and continuous working with patients to draw specimens for the lab.

Server – January 2010 – May 2010

Outback Steakhouse – Houston, TX

Guest service by placing/taking orders, cash/credit transactions, food runner, and working as team.

Assistant Restaurant Manager – March 2009 – November 2009

IHOP – Clear Lake Shores, TX

Guest relations, cash/credit handling, transactions, inventories, deposits.

Restaurant/Bar Manager – April 2008 – February 2009

Taco Milagro – Houston, TX

Guest relations, maintain LBW (liquor, beer, wine) sales/loss age through training of bartenders and servers. Coordinate with servers and bartenders for schedule. Inventories and invoices of orders maintained and entered into computer database. Daily deposits of sales.

Restaurant Manager/Bar Manager/Server Trainer

Landry’s Inc. (Joe’s Crab Shack/Saltgrass Steakhouse) - March 2006 – March 2008

Guest relations, maintain LBW sales/loss age through training of bartenders and servers. Coordinate with servers and bartenders for schedule. Monthly training of servers and training servers to work on issues to make the restaurant more profitable. Inventories and invoices of orders for bar maintained and entered into computer database. Daily deposits of sales. Coordinate all restaurant operations with General Manager.

Education and Training

November 2011 – Present US Army Online ATTRS/ALMS/JKO – Ft. Sill, Ok

General Online Studies

68 K sustainment training which includes; Immunohematology, Blood Banking, Microbiology, General Chemistry I/II, Mycology, Hematology, Laboratory Operations.

Peace Keeping Operations, Self-Sustainment Development I and III, Foreign Language (German and Russian <still in progress>).

September 2010 – November 2011 George Washington University – Washington DC, USA

Associates of Science – Certification in Health Sciences, Medical Laboratory Technician

Coursework in Medical Laboratory Technology; Biology, Clinical Chemistry, Microbiology, Molecular Genetics, Statistics, Immunology, Clinical Research and Hemostasis.

August 2010 – March 2011 US Army – Ft. Sam Houston, TX (AIT) AMEDD – 68 K Medical Laboratory Specialist Training

June 2010 – August 2010 US Army – Ft. Sill, Ok (Basic Combat Training)

Community Service

Assistant Distinctive Faith Group Leader - Wiccan Services at Ft. Sill, Ok 2012 - Current

Women's History Month Board Member - Ft. Sill, Ok 2012

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