Sales Manager

PERSONAL DETAILS

NAME Samer Hani Mohammed Al Qada

DATE OF BIRTH June 25,1970

NATIONALITY Jordanian

MARITAL STATUS Married with 2 Children

WORK EXPERIENCE 1st March 2010 – 28th Feb 2011 1 MANAGING DIRECTOR

Facility Management Services

G4S United Arab Emirates

Managing one of the leading International Facility Services providers in UAE with full responsibility of operation with healthy financial bottom line to company Board.

G4S is a leading services solutions provider worldwide operating in more than 110 countries in 6 continent employing over 585,000 employees worldwide, G4S Facility Services Co. working to provide Facility Management Services solution, and the company operate in UAE market with more than 2000 staff covering all UAE market .

Job Profile

• Representing the company as the Managing Director towards all stake holders in UAE.

• Running and manage the facility Services company business under delegated authority from the Head office.

• Developing company strategy, tactics and action plan with department heads and monitor the overall company performance.

• Responsible for overseeing the operational, financial, sales & marketing, administration, procurement, legal affairs and all day to day company operations.

• Manage more than 2,000 multi-national employees covering all Emirates.

• Create and maintain the company policies and procedures.

• Manage all company assets, accommodation, offices and properties.

• Continue process of service integration and innovation.

• Managing continuous growth in accordance to budgets and business plans

• Validate and Prioritize opportunities with Sales & Marketing Manager based on organizational capability.

• Review weekly the sales activities, sales target, proposal, opportunities, new services, pipe line, forecast, new market direction, data base, marketing tools.

• Manage resources efficiently and effectively to achieve the company’s objectives

• Leading negotiations with clients, suppliers, partners and shareholders

• Establishment of efficient processes, activities and structures

• Managing and control of all financial aspects together with the Finance Manager

• Budget control and achievement, monitor deviation and take corrective action

• Full responsible for profit and loss and general ledger postings.

• Ensure timely accurate accounts payable, receivable, payroll, bank deposit and daily cash flow.

• Manage all company procurement, purchasing, fleet with more than 450 vehicles with procurement Manager to ensure the effectiveness and efficiencies

• Ensure with the company legal advisor compliance with all applicable laws: business licenses, permits, health regulations.

• Work with HR to evaluate, train, encourage, promote and reward the staff performs well.

WORK EXPERIENCE

1st March 2003 – 28th Feb 2010 FACILITY SERVICES MANAGER

SALES & MARKETING MANAGER

Al Suwaidi Services Co. Ltd. (SSC)

A subsidiary of Al Suwaidi Holding

Saudi Arabia

Al-Suwaidi Services Company Ltd (SSC) a subsidiary of Al Suwaidi Holding Co. which establish in 1960 and today ranked number 60 among the top 100 fortune Saudi companies with total 18,000 employees, The group consist of 10 Companies working in Industrial, Construction, scaffolding, Manufacturing, Information Technology, Real Estate, Hospitality, Catering, Support services and Facility Management services

Al Suwaidi Services Ltd. One of the group with core business :

Facility Management Services (property management, Operation & Maintenance,

Housekeeping, Hospitality, Landscaping, pest control, waste management,

transportation services and general support services)

Catering & Hospitality Management Services

Accommodation & Compound Management Services (Mange more than 26 Compound)

Note : in 2003 Al Suwaidi Services Co. appointed me to establish the FM Services and by end 2004 we were established the services in the market , than we continue running the business and personally I was manage the new FM services , In 2006 the top management promote me to be the Sales & Marketing Manager for the 3 company divisions covering all the Saudi Arabia with more than 2000 employees .

Job Profile

• Manage the sales & marketing department activities for all company division in a professional manner, recruit, train, supervise, lead motivate the staff in addition to monitoring their performance to insure achieving the sales target.

• Developing the marketing strategies, sales plan, client’s needs, services package, market segmentation, price strategy, clients satisfaction, to ensure achieving the company objective, sustain the growth and profitability.

• Manage the Facility Management services division and day to day operations to support the division to grow in the local market as one of the new services company started in 2003 to be integrated services provider.

• Identifies, assess, and recommend new business opportunities (New market, new services) including feasibility studies and risk assessment.

• Manage and communicate economic, market and supplier’s analysis including provision of economic assumption covering PESTLE, 5 Forces, and SWOT analysis in monthly basis and present the impact with action plan.

• Maintain and update the pricing strategy by continuously scanning the market and analyzing competitors pricing strategy performance in order to be aware of all market changes and to take corrective actions if necessary to develop better competitive position.

• Planning and executing sales promotion campaigns to create Marketing media (brochure, flyers, and other promotional items) to improve and solidify the brand image of the company and better company positioning

• Provide all outbound communication including all promotional materials, website, brochures, advertising and marketing campaigns

• Study the market economic trends and market analysis

• Present the company in conferences and presentation in professional way.

• Developing all necessary procedures and process to insure the department operating efficiently and effectively

• Initiate a market research for lunching new services with complete visibility studies.

• Review the P&L for all company revenue every month and any new proposal or contract before final approval

May 1990 – Feb. 2003 Sales & Marketing Manager

Al Majal G4S (ServiceMASTER Co.)

Al Khobar – Saudi Arabia

AlMajal an American franchise of ServiceMASTER (G4S) is one of the top 100 Companies in Saudi Arabia, which provides support services to the market which includes (Housekeeping, Operation & Maintenance, Landscaping, Pest Control, Security (G4S ) , Catering, Hospitality, Airport services).

My job was to head all the sales & marketing activities to achieve the sales target and identifying opportunities planning, build lead and prospects, negotiates contracts, Marketing promotion, research, Client retention and developing the market to the Company benefit, In addition working with the technical personnel to provide the quality services

Job Profile

• Manage and direct a sales force to achieve sales targets profitably

• Generating leads for possible sales

• Investigate economic conditions surrounding industry trends and competition

• Network and build professional relationships with potential clients

• Present the company with sales team to potential clients

• Preparing marketing tools and plan to achieve target

• Constant meeting with client before and after sales .

• Responsible for development of strategic marketing plans and effective execution.

• Monitor the sales team performance

• Increased market share by successful analysis of competitors position

• Improved company branding awareness

• Business Forecast analysis

• Finalizing P&L of new business in conjunction with Business Estimator

• Finalizing quotation and contract

• Plan and implement customer retention and satisfaction

• Plan and implement the sales & marketing strategy

• Prepare and Developing marketing campaigns including all promotional materials

EDUCATIONAL

BACKGROUND

Strategic Marketing Management program from STANFORD University

California USA, August 2007

Bachelor degree of commerce with grade three honor in Business Administration

El-Neeilain University 2002 (Jordan – Amman)

Sales Management & Marketing Diploma from College of Professional Management

United Kingdom 1998

Business Administration Diploma from Arab Community College & from Ministry

of high education – Jordan 1989

TRAINING COURSES 1. Project Management Advanced Principles Program presented by PROJECT PLUS LTD (New Zealand) in Al Khobar Saudi Arabia 3 & 4th Feb 2008 (Carlton Hotel)

2. Work Shop on Strategic Planning on November 14, 2007 with Al Suwaidi Services Co. in Al Khobar – Saudi Arabia (Carlton Hotel)

3. Presentation skills course hold in Al Suwaidi Holding arranged by training and development department on 29,30 April 2007

4. ( 5S Course) An introduction to Al Suwaidi Services Co. – Al Khobar – Saudi Arabia March 2007

5. Advance sales & Marketing course with Objectivity Training Consultant (South Africa)

in 26,27 November 2006 at Al Khobar city – Saudi Arabia

6. Practical Approach to Financial Management Skills with Institute for International Research (IIR) in May 2006 at Al Khobar – Saudi Arabia

7. Problem Solving Course with Al Suwaidi Holding Co. arranged by training & development department on 18th Jan 2006

8. Advanced Brainstorming Course with Al Suwaidi Services Co. arranged by Training & development department on 23rd March 2004

9. JD Edwards - Oracle application Enterprise Recourse Planning (ERP) information Technology System course with Information Management Technologies Co. Feb 2004

10. Sales Training Seminar with Al Majal ServiceMaster Co. Jeddah – Saudi Arabia

in Oct. 2001

11. Effective Marketing Strategy with Saudi Chamber of Commerce & Industry – Dammam,

Saudi Arabia from 20 up to 24 Nov. 1999

12. System Standardization Technology Seminar with Al Majal ServiceMaster Co. From 26th Jan to 30th Jan 1997

13. Leadership Development Program - Al Majal ServiceMaster Co. from 17th up to 22nd September 1994

14. Sales Development Training course with Saudi Chambers Council from 23rd up to 27 th of April 1994

15. Technical Sales Training course with Human Resources Development Co. from 25 th up to 30 of April 1992

16. Sales Training Course with Tele-Direct Bell Canada Co. (Yellow Pages) one month program in Jan 1990

17. Computer Training program in Word Processing at Arab Community College in Jordan,

from February 18 up to March 30, 1989

CONFERENCE & EXHIBITIONS

1. Attend the G4S international conference from 6th – 8th Oct 2010 in Ho Chi Minh city – Vietnam

2. Participate with G4S as exhibitor with Dubai FM Expo 18TH – 20TH May 2010

3. Attend G4S 2nd Facility Management conference from 23rd – 25th Mar 2010 in Jeddah, KSA

4. Attend the 7th Int’l Operation & Maintenance Conference in the Arab Countries under the name (World Class Maintenance) Held at Riyadh Intercontinental Hotel from 26 to 29 Oct 2008.

5. Participate with Saudi Investment Forum 2007 – Al Sharqia Chamber 24-26 November 2007

6. Participate the 11th International Conference, Seminars & exhibition (Gulf Mega Investment & Opportunities) – Project Management Institute Bahrain February 13 – 15, 2007 as diamond sponsor.

7. Attend the Facilities Maintenance & Management Conference with Institute for International Research (IIR) in September 2006 at Dubai – UAE

8. Attend the Total Quality Management Seminar - Al Majal ServiceMaster Co. in 1995

9. Attend the Continuous Improvement (KAIZEN) program- Al Majal ServiceMaster - 1994

ISO CERTIFICATE

1. OSHAS 18001 : 2007 foundation certificate training course with SGC in April 2009

2. Food Safety Management system course ISO 22000:2005 held on SGS in July 2009

3. ISO 9001:2000 Foundation & internal auditor training held at Dammam/ Saudi Arabia in Dec 2007

4. Food Safety Management ISO 22000 series awareness training course in 12 Dec 2006

5. Internal Quality Management System training course (ISO internal Auditor Certified) held on SGS Inspection Services UK - in May 2003

APPRECIATION &

ACHIEVEMENT 1. F1 event arrangement ( G4S provide more than 500 facility services staff) to manage the event in Abu Dhabi 12-14 Nov 2010

2. Golf Championship event ( G4S provide parking management Facility Services) in Dubai from 25-28 Nov 2010

3. Dubai hours Race event (G4S provide Facility Services) 2010

4. Appreciation letter from Abu Dhabi Airport co. for successful summer season Sep 2010 .

5. Certificate for the Best Article published with Al Suwaidi group newsletter July 2009

6. Board members appreciation letter from Al Suwaidi Holding Co. regarding my contribution and growth the company business April 2009

7. Appreciation letter from the Vic Chairman about the successful preparation of 11th international conference, seminars & exhibition – Bahrain on Feb 2007

8. Best Employee performance from Al Majal Services Master 1995,1996

OTHER SKILLS

1. Computer knowledge on Microsoft office (Work , Excel , Power Point, ERP System)

2. Arabic and English speaking, Writing, Reading.

3. Financial Analysis, Budget prepare , Profit and loss analysis

4. Projects Mobilization planer.

5. Economic , microenvironment analysis

6. Excellent negotiation and persuasive skills

7. Strong presentation and reporting skills

8. High energy and ability to energize others

9. Experience in recruiting staff skills from different countries (Philippine, India, Bangladesh, Nepal, Jordan)

10. Divers International Culture experience.

11. UAE valid driving licenses

CONTACT DETAILS

United Arab Emirates

Mobile : +009**-**-**-*****

E-mail : ********@*******.***

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