Manager Mental Health
Resume:
Felicia Prophet, M.S
**** ******* **** *****. *** 1606
Jacksonville, Fl 32256
***.*******@*****.***
I’m an individual who enjoys working with people. I have over 11 years in direct care practice experience working with individuals with disabilities, mental health and substance abuse. I’ve completed intake assessments in a timely manner; facilitate educational groups, seminars, evaluate level of care treatment and career coaching to individuals in a treatment facility. I also have proven ability to establish an excellent working relationship with co-workers and administrators.
Education:
Master of Science in Counseling 2007
Troy University Alabama
Bachelor of Science in Criminal Justice 2005
Georgia State University Georgia
Volunteer:
Big Brother & Big Sister 2012
Florida
Professional Experience:
Social Service Home Provider 2002-2012
Healthcare Staffing Georgia
• Implemented a new group curriculum called Meet and Greet
• Lead group discussions on effective communication and anger management
• Monitor patients with disabilities and mental health conditions while residing in home care
• Supervise adult population with disabilities, mental health and substance issues
• Teach effective communication and self care to patients
• Review patients chart for completed documentation review
• Transport consumers to appointments (medical and other scheduled appointments)
• Maintain case documentation of patient’s activities, participation in group, behavior and complaints and answer calls regarding information on the facility
Case Manager & Career Search Assistant 2010 -2011
Clayton Behavioral Health Center (Internship) Georgia
• Facilitated groups to individuals in the substance abuse & mental health treatment center program on coping skills, controlling anger, triggers, relapse justification and career search and maintain attainable career goals.
• Assist individuals with internet job search and school admission applications
• Assist clients in workshop meetings and seminars on proper attire and professionalism Monitored individuals in the Intensive Outpatient Program
• Attended weekly interdisciplinary team meetings with (clinical supervisor, nurse, case manager and psychiatrist) to discuss progress on individuals participating in the Intensive Outpatient Program Organized
• Maintained confidentiality of client’s information and of the Health Center
• Data entry /documented individuals progress and participation in group daily
• Completed group case notes in a timely manner
Emergency Evaluator / Intake Assessor 2011-2012
Anchor Hospital Georgia
• Meet patients in the Emergency room to complete psychosocial assessments on patients with mental health substance issues
• Data collection of patients’ psychosocial history past and present
• Verification of patients insurance by pre-certifying insurance eligibility
• Served as a provider for crisis intervention of patients in E.R
• Reviewed with patients, HIPAA (Health Insurance Portability & Accountability Act policies
• Formulated level of care recommendations for patients meeting inpatient and outpatient criteria
• Staffed with Psychiatrist’s daily to provide information on patient status and disposition
• Provided and locate outpatient services for patients meeting outpatient criteria’s
• Provides therapeutic intervention services to adults and adolescents
• Psycho-social Assessments to assess clients psychosocial functioning
• Discharge planning and assessment
• Good clinical practice while completing all visit requirements, Assessment history, medical history, accurately entering and maintaining data, and composing documents like SOPs and Informed Consent Forms
Technical Skills:
Word, Excel, Internet and Power-Point
Certification:
CPR & First Aid Training
Crisis Intervention Training
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