Customer Service High School

Latasha Knight

Phone 313-***-****

E-mail ************@*****.***

Objective

To obtain a position in the customer service field that is challenging and fulfilling in a way that would allow me to utilize my 10+ years of experience and skills to help the company achieve its goals.

Skills

Computer proficient, Quick learner, Extremely organized, Team leadership, Strong verbal communication, Creative Problem Solving, File/records maintenance, Data management, Financial records and processing, and File/records maintenance

EXPERIENCE

12/2002 - 7/2011 Helm Inc Highland Park, MI

Customer Service Rep

Order processing

Purchase order processing

Check processing

UPS order tracking

Parts distribution

Manage inventory

Create packing slips Shipping and receiving of orders

Data entry

Assisting customers with

Any issue and concerns related to their orders

1/2001-6/2001 New Image Southfield, MI

Receptionist

Taking incoming phone calls for maintenance service

running errands within the company

filing

making sure the reception area is clean at all times

EDUCATION

2002-2004 Wayne County Community College Detroit, MI

Psychology

1996-2001 Salvation High School Southfield, MI

College Preparatory Courses

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