Quality Manager
Resume:
MATTHEW UPTON
**** ******* ******, *******, ******** 49024
************@*******.***
QUALITY MANAGER / CONTINUOUS IMPROVEMENT MANAGER
Quality Control, Auditing Services, Food Safety/Defense, Product Testing
QUALIFICATIONS PROFILE
Sophisticated and dynamic professional, with remarkable experience in conceptualizing and implementing new strategies that deliver goal-setting objectives to a corrugated manufacturing industry. Expert in ISO 9001 and 14001 underscored with solid adeptness in food safety and defense training, testing and development, data collection and analysis, problem solving, staff development/leadership, and excellent communication skills. Competent leader who is highly capable of capturing and determining gaps and discrepancies in operational performance and customer service quality based on real-time process observation, process results, and customer feedback to establish profitable business outcomes. Technically proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook), Artios-CAD, Adobe Acrobat, and Harry Rhodes Management System.
AREAS OF EXPERTISE
Operations Management
Program/Project Management
Productivity and Performance Development
Quality Control
Team Building
AIB, GMP, and HAACP Programs
Hazardous Materials Regulations (UN/DOT)
Design Validation and Distribution Testing (ASTM, TAPPI, ISTA)
Inventory Reporting Software
Strategic Planning
Conflict Resolution
PROFESSIONAL EXPERIENCE
ARVCO CONTAINER CORPORATION - Kalamazoo, MI
Quality and Laboratory Manager 2008–Present
- Display unsurpassed leadership in supervising the Quality Assurance Department, spearhead 4–6 employees, and coordinate all quality issues related to production, customer service, and sales
- Successfully identify and execute root cause analysis and corrective action implementation
- Minimize variable cost associated to quality assurance
- Oversee internal and external audit schedule, including ISO, AIB, and customer specifications
- Design and facilitate corporate Food Safety and GMP programs as well as required and volunteer environmental programs, resulting in the achievement of “superior” ratings at two facilities
- Lead the execution of corporate-wide training
- Work closely with customers to efficiently address specific concerns in a timely manner
- Proactively participate in two volunteer environmental programs through the Michigan DEQ that consist of waste reporting and energy usage; identify areas of potential cost savings
- Coordinate with DOT and third party test laboratories to streamline procedures and reporting of design validation testing for hazardous materials packaging
Laboratory Supervisor 2006–2008
- Expertly dealt with maintenance and calibration of various laboratory measuring devices and equipment
- Coordinated and monitored hazardous materials package design certification and corresponding internal training
- Rendered hands-on supervision to raw materials and finished products testing
- Established testing prices as well as handled customers invoicing and compilation of all laboratory financial records
- Produced an average sales increase of 20% per year for three consecutive years as an independent Laboratory Supervisor
Ink Laboratory Technician 2005–2006
- Initiated and executed ink laboratory procedures to deliver operational success
- Provided keen oversight to material inventory and usage; built strategies that reduced ink cost
- Managed the development and implementation of an entirely new program for ink usage, which included written documentation, product usage, and cost analysis
Customer Service, Food Packaging Products Division 2005
- Oversaw and developed warehouse movement and inventory
- Created and implemented customer contribution analysis
Quality Control Internship, Test Laboratory 2005
- Conducted testing on roll stock, fiberboard, and converted boxes
- Led strategic execution of rework as well as quality checks to ensure streamlined operations and facilities
- Examined all warehouse stock and inventory levels
General Labor 2000–2005
- Coordinated and oversaw presses and operated finishing machines
- Efficiently completed basic maintenance and cleaning tasks within time constraints
EDUCATION AND CREDENTIALS
BACHELOR OF ARTS AND SCIENCES; MAJOR IN COMMUNICATION, MINOR IN PSYCHOLOGY: 2005
Western Michigan University - Kalamazoo, MI
HACCP Manager Certificate (Food Safety and Defense)
Dangerous Goods Certificate (Hazmat Training)
ISTA, CPLP Program – Technologist Level Certificate (Package Design and Validation Testing)
Storm Water Management Operator
ISO 9001:2008 Internal Auditor
AFFILIATIONS
United States Department of Transportation, Pipeline and Hazardous Materials Safety Administration
Internationally Safe Transit Association (ISTA)
American Society for Testing and Materials (ASTM)
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